Carly Stutzman

-Balanced client’s money and made sure all deposits were posted by end of month

- Provide excellent customer service to new and existing clients.

- Timely management of unpaid claims, denials, aging reports, and Clearinghouse rejections.

-Trained new employees

-Audit reports to make sure team is working accounts accordingly

- Correct claim errors and coordinates, monitors, and manages the follow-up on unpaid claims.

- Ensures appropriate documentation of billing, follow up, collection, appeal efforts, a status are recorded

on accounts.

- Meets daily and monthly departmental production goals set forth by the supervisor to ensure that the company is achieving its financial goals.

- Timely follow up on outstanding patient balance and report delinquent accounts.

- Performs various collection actions.

- Responding to incoming billing phone calls.

- Notifies management of trends identified.

- May assist with other billing related tasks on an as needed basis.

- Answered phones promptly and provided customer service on insurance questions

- Complete diverse tasks in order to maintain organization of documentation.

- Handle all complaints and requests while striving for upmost customer satisfaction.

- Entered data into system to help quote prices for multiple insurance companies