Carly Stutzman
Somerset,PA
Summary
As an Assistant Billing Administrator with a proven track record at MBMS, LLC, I excel in efficient time management and active communication, enhancing client satisfaction and financial outcomes. Recognized for analytical research skills and a positive collaborative spirit, I consistently meets and exceeds production goals, earning high praise for my adaptability and quick learning capabilities.
Overview
9
9
years of professional experience
Work History
Assistant Billing Administrator
MBMS, LLC
Somerset, PA
03.2016 - Current
-Balanced client’s money and made sure all deposits were posted by end of month
- Provide excellent customer service to new and existing clients.
- Timely management of unpaid claims, denials, aging reports, and Clearinghouse rejections.
-Trained new employees
-Audit reports to make sure team is working accounts accordingly
- Correct claim errors and coordinates, monitors, and manages the follow-up on unpaid claims.
- Ensures appropriate documentation of billing, follow up, collection, appeal efforts, a status are recorded
on accounts.
- Meets daily and monthly departmental production goals set forth by the supervisor to ensure that the company is achieving its financial goals.
- Timely follow up on outstanding patient balance and report delinquent accounts.
- Performs various collection actions.
- Responding to incoming billing phone calls.
- Notifies management of trends identified.
- May assist with other billing related tasks on an as needed basis.
Insurance Agent
Independent Insurance Company
Somerset, PA
06.2015 - 12.2015
- Answered phones promptly and provided customer service on insurance questions
- Complete diverse tasks in order to maintain organization of documentation.
- Handle all complaints and requests while striving for upmost customer satisfaction.
- Entered data into system to help quote prices for multiple insurance companies
Education
Somerset Senior High School, Somerset PA
Somerset, PA2015
Skills
Efficient Time Management
Active Communication Skills
Solving Problems
Proficient Planning and Organization
Adaptable
Quick Learner
Analytical Research Skills
Capable of Managing Multiple Priorities
Positive Collaborator
Dependable and Reliable
Effective Team Player
MS Office Skills
I just recently switched to a new client within my company and here are some things my new managers have to say during my review
*Carly is a valuable asset to the team and the company She has a great grasp of the account and has been showing steady improvement She has a can-do attitude, and she is fantastic and a true asset to the team I can’t speak highly enough about Carly and am grateful I have the opportunity to work with her
Timeline
Assistant Billing Administrator
MBMS, LLC
03.2016 - Current
Insurance Agent
Independent Insurance Company
06.2015 - 12.2015
Somerset Senior High School, Somerset PA