Professional and dedicated team player with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
RefresH2O Water Systems
Millerstown, PA
10.2019 - Current
Communicate with customers regarding financing options.
Prepare online finance contracts for new customers.
Maintain a positive relationship between our business and finance companies.
Follow up with new and existing customers to ensure they are satisfied with their new water system and the service we provided.
Complete monthly sales tax reports, and team reports.
Enter new customers into our database, and update customer information.
Family Case Worker
Children and Youth Services
Harrisburg, PA
09.2018 - 10.2019
Developed and implemented treatment plans to address family issues.
Conducted home visits with families to assess safety, well-being and progress.
Maintained professional relationships with individuals from different agencies and departments.
Attended monthly meetings with assigned case solicitors to prepare for court hearings.
Routinely updated progress reports and testified in court about the progress, or lack thereof, concerning my various assigned cases.
Participated in various training seminars and team meetings.
Sales/Finance Manager
Refresh2O Water Systems
Millerstown, PA
12.2015 - 09.2019
Communicated with customers in regard to financing options.
Prepared online finance contracts for new customers.
Followed up with new and existing customers to ensure they were satisfied with their new water system and service we provided.
Completed monthly sales tax reports and team reports.
Prepared and conducted weekly sales meetings.
Hired and field-trained new employees and provided routine training sessions.
Education
Bachelor of Science - Criminal Justice
Central Penn College
Summerdale
05-2012
Associate of Science - Criminal Justice Administration
South Hills School of Business And Technology
State College
05-2010
Skills
Customer relationship development
Human Resources
Coaching and training
Verbal and written communication
Proficient in Microsoft and Excel
References
References available upon request.
Timeline
Administrative Assistant
RefresH2O Water Systems
10.2019 - Current
Family Case Worker
Children and Youth Services
09.2018 - 10.2019
Sales/Finance Manager
Refresh2O Water Systems
12.2015 - 09.2019
Bachelor of Science - Criminal Justice
Central Penn College
Associate of Science - Criminal Justice Administration