Carly Wall
Jefferson
Summary
Skilled and organized operations manager with strong communication skills and endurance to handle multiple jobs while maintaining competency in the assigned position by contributing to the production needs. Dependable and well-organized individual with extensive knowledge of production, planning, purchasing, testing, inspection, materials, and process development. Energetic operations manager with exceptional technical abilities to quickly learn new ideas and put them into practice within the allotted period.
Overview
8
8
years of professional experience
Work History
Operations Manager
Nash Trucking & Construction, LTD
12.2017 - Current
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Interacted well with customers to build connections and nurture relationships.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Implemented new inventory management system to optimize stock levels and reduce waste.
- Reported issues to higher management with great detail.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Developed systems and procedures to improve operational quality and team efficiency.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
- Reduced operational risks while organizing data to forecast performance trends.
- Reduced turnaround time for project completion through effective resource allocation and team management.
Operations Manager
Marshall Homecare & Hospice
01.2016 - 05.2017
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Maintained patient records in compliance with security regulations.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Analyzed complex medical records to identify discrepancies in accuracy and completeness.
- Supported office operations with efficient handling of incoming mail, faxes, and deliveries for seamless workflow.
- Assisted in training new staff on medical record processing and filing procedures.
- Assisted in preparation of medical reports for external parties.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Collaborated with administrative team members to implement new policies or procedures that improved overall clinic efficiency.
Education
Associate of Science -
Panola College
Carthage, TX05.2015
Skills
- Sound Judgment
- Hiring and Onboarding
- Workforce Management
- Human Resources
- Product Development
- Performance Improvement
- Supply chain logistics
- Administrative Management
- Logistics Oversight
- Business Development
- Project Management
- Organizational Structuring
- Data Analysis
- Client Relationships
- Cross-Functional Collaboration
Timeline
Operations Manager
Nash Trucking & Construction, LTD
12.2017 - Current
Operations Manager
Marshall Homecare & Hospice
01.2016 - 05.2017
Associate of Science -
Panola College
Similar Profiles
Nathan MaganaNathan Magana
Construction Worker at Nash ConstructionConstruction Worker at Nash Construction
Meaghan SweeneyMeaghan Sweeney
Contract Manager /Senior Accounts Manager at Nash Brothers Construction CompanyContract Manager /Senior Accounts Manager at Nash Brothers Construction Company
Kolopeaua TuifuaKolopeaua Tuifua
Sole Trader at NASH CONSTRUCTION LIMITEDSole Trader at NASH CONSTRUCTION LIMITED