Carly Wright
Ashford,AL
Summary
Proactive and detail-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Billing Speacialist
Elevate Medical LLC (Southeastern Chiropractic)
07.2024 - 10.2024
- Monitored outstanding invoices and performed collections duties.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Reduced errors in financial records by conducting regular audits of billed accounts.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
- Strengthened client relationships through effective communication regarding billing issues and concerns.
- Maximized revenue potential by identifying and resolving under-billed accounts.
- Audited and corrected billing and posting documents for accuracy.
- Responded to customer concerns and questions on daily basis.
- Implemented cost-saving measures by identifying and eliminating inefficiencies in billing process.
Revenue Cycle Analyst
Southeast Health
10.2019 - 05.2020
- Collected billing data in order to streamline the billing process
- Provided exceptional customer service when addressing patient inquiries or concerns, fostering trust and satisfaction in the billing process.
- Optimized charge capture procedures, contributing to more accurate billing statements and higher collection rates.
- Communicated revenue cycle information to non-technical audiences in easily-understood terms.
- Tracked and reported variances between revenue plans and actuals.
Medical Biller
Southeast Health
01.2016 - 01.2019
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Liaised between patients, insurance companies, and billing office.
- Delivered timely and accurate charge submissions.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Filed and updated patient information and medical records.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Posted payments and collections on regular basis.
- Collected payments and applied to patient accounts.
- Assisted patients in understanding insurance benefits, leading to a positive experience during their visit.
Medical Receptionist
Southeastern Chiropractic Associates
01.2012 - 01.2016
- Greeted and checked in patients for two doctors
- Answered multi line phone to schedule/ reschedule patients
- Collected copays and set up financial care plans
- Balanced and formed end of the day reports for daily deposits
- Cleaned patient rooms
Medical Receptionist
Southeast Alabama Medical Center
01.2011 - 01.2012
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
- Helped patients complete necessary medical forms and documentation.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Supported office staff and operational requirements with administrative tasks.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
- Obtained payments from patients and scanned identification and insurance cards.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Education
Certified Medical Biller -
AAPC
01.2024
Medical Assisting Certification -
Fortis College
01.2011
Diploma -
Dothan High School
01.2007
Skills
- Billing systems and software
- Insurance Verification
- Invoice Processing
- Claims Processing
- Data entry proficiency
- HIPAA Compliance
- Denial Management
- Payment posting
- Audit Procedures
- Microsoft Office
- A/P and A/R expertise
References
- Rebecca Suggs, Supervisor, 334-701-9958
- J Leigh Stevens, Coworker, 334-714-0020
- Robbie Mullen, Insurance Manager, 334-805-0622
- Paige Pratt, Friend, 334-791-3728
Certification
- Certified Professional Biller (CPB) - AAPC (formerly American Academy of Professional Coders).
- Certified Patient Account Representative (CPAR)- Southeast Health (Southeast Alabama Medical Center)
Timeline
Billing Speacialist
Elevate Medical LLC (Southeastern Chiropractic)
07.2024 - 10.2024
Revenue Cycle Analyst
Southeast Health
10.2019 - 05.2020
Medical Biller
Southeast Health
01.2016 - 01.2019
Medical Receptionist
Southeastern Chiropractic Associates
01.2012 - 01.2016
Medical Receptionist
Southeast Alabama Medical Center
01.2011 - 01.2012
Medical Assisting Certification -
Fortis College
Diploma -
Dothan High School
- Certified Professional Biller (CPB) - AAPC (formerly American Academy of Professional Coders).
- Certified Patient Account Representative (CPAR)- Southeast Health (Southeast Alabama Medical Center)
Certified Medical Biller -
AAPC
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