Car'Lyah Yancey

Dollar General Market

Hattiesburg, MS

01.2022 - 12.2024

Supervised bank deposits and security procedures to support store opening and closing.
Conducted regular audits on store supplies to maintain adequate inventory levels.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Evaluated store performance and incorporated feedback to implement improvement plans.
Identified appropriate solutions to minimize issues and quickly solve problems.
Collaborated with management to determine key tasks and delegate to staff members.
Analyzed weekly reports on sales trends, labor costs, shrinkage rates to identify opportunities for improvement.
Used Point of Sale register system to complete transactions.
Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
Managed key holder responsibilities such as opening and closing the store, setting alarms.
Enforced safety regulations within the store environment to protect both employees and customers.
Provided customer service including cashiering, merchandising and restocking shelves.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Handled customer inquiries and complaints with professionalism and patience.
Trained, managed and motivated employees to promote professional skill development.
Assisted customers with product selection and resolving complaints.