Carly Biron
Framingham,Massachusetts
Summary
Passionate and accomplished Co-Owner with track record of success in business development, customer service and team building. Possesses entrepreneurial spirit, deep understanding of market trends, and keen eye for growth opportunities.
Overview
6
6
years of professional experience
Work History
Co-Owner
BUILT by Biron
11.2019 - Current
- Co-Owner of online personal training business and on-demand group fitness
- Created website, social media, and grew clientele to 1800+ in six months; and 3,000+ in 1 year.
- Enhanced business operations by implementing efficient management strategies and streamlining processes.
- Increased overall profitability by identifying cost-saving measures and optimizing resource allocation.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Increased customer satisfaction by providing personalized service and addressing concerns promptly.
- Enhanced business operations for greater efficiency through streamlining processes and implementing new systems.
R/DE, TRAIN, TRAIN X instructor, Podium R/DER Program Founder, Trainer
B/SPOKE Studios
03.2018 - Current
- Boosted client motivation by developing personalized fitness programs tailored to individual goals and abilities.
- Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
- Improved program efficiency by streamlining processes and implementing best practices.
- Developed and executed strategic plans for program enhancement, resulting in higher participant satisfaction.
Head Coach and Community Manager
[solidcore]
12.2022 - 06.2023
- Opened and managed the first dual studio in the company, managed a team of 15+ coaches, planned community events, and managed all studio operations.
- Fostered a positive team environment with clear communication and motivational techniques.
- Collaborated with other department heads to align organizational goals and maximize efficiency across all studios.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Developed athletes'' skills through personalized coaching, resulting in higher individual achievements.
Education
Bachelor of Science - Kinesiology
University of Massachusetts Amherst
Amherst, MA12.2015
Skills
- CPR & AED certified- American Red Cross
- Servsafe and Tips Certified
- Microsoft Word, Excel and PowerPoint
- Canva
- Mindbody and AXLE
- Social media proficient; Instagram (reels), Facebook, TikTok
- Website construction and Management
- Operations Management
- Proficient with apple products
- Reformer Pilates Certified
- Spin instructor Certified
- Budget Development
- Business Growth
- Customer Retention
- Recruiting and Training
- Talent Recruitment
- Sales Strategies
- Small Business Operations
Affiliations
- University of Massachusetts Women's Swim Team
- Strength and Conditioning Coach at Framingham High School
- Group Fitness Instructor at Lifetime Fitness
- Group Fitness Instructor at Train Full Send
References
References available upon request.
Timeline
Head Coach and Community Manager
[solidcore]
12.2022 - 06.2023
Co-Owner
BUILT by Biron
11.2019 - Current
R/DE, TRAIN, TRAIN X instructor, Podium R/DER Program Founder, Trainer
B/SPOKE Studios
03.2018 - Current
Bachelor of Science - Kinesiology
University of Massachusetts Amherst
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