Carlye Marota

Action Uniform is a multi-location uniform supplier based in New Jersey, serving both municipal and non-municipal agencies across the state, such as police departments, fire departments, and EMS agencies. As the Owner’s Assistant, I played an integral role in the daily operations of the business, supporting both administrative and operational functions across all locations. My responsibilities were diverse and evolved to meet the needs of a fast-paced, service-driven environment.

• Organized and maintained the President's calendar, scheduled meetings, and appointments.
• Handled and maintained confidential files and documents on behalf of the President.
• Conducted research to support decision-making on various projects and contracts.
• Oversaw accounts receivable and accounts payable.
• Reconciled discrepancies in financial records.
• Prepare and review weekly financial reports, such as bank reconciliations and check registers, ensuring the accuracy of data entry into the system.
• Monitored customer accounts for non-payment or late payments. Conducted collections calls to ensure prompt payment from delinquent customers.
• Assisted in preparing and presenting bid proposals to municipal procurement departments for the supply of uniforms.
• Independently handled three key client accounts, each account having over 300 employees. Provided prompt service and support to meet their needs.
• Managed multiple projects simultaneously while meeting deadlines consistently.

• Provided exceptional customer service while taking and serving food orders.
• Processed cash and credit transactions accurately at point of sale system.
• Assisted in training new servers on menu items and customer service protocols.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.

• Maintained store cleanliness and organized merchandise displays for optimal presentation.
• Assisted customers with product selection and provided detailed product knowledge.
• Managed inventory by restocking shelves and conducting regular stock checks.
• Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
• Organized displays to attract customers and promote sales.

• Provided emotional support to individuals facing mental health challenges.
• Facilitated peer support groups to encourage sharing and connection.
• Educated clients about available community resources and services.
• Documented client interactions and progress in compliance with policies.
• Assisted clients with developing healthy coping skills to manage stressors.
• Participated in weekly team meetings to discuss cases and develop treatment plans.
• Maintained accurate records of client progress through use of electronic medical record system.