Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Carlyn Harrell

Henderson

Summary

Dynamic professional with extensive experience in property management and client relations at Michelle Medrano. Proven track record in sales strategy development and strong negotiation skills, enhancing tenant satisfaction and retention. Bilingual communicator adept at fostering relationships and driving business growth through effective networking and collaboration.

Overview

26
26
years of professional experience

Work History

Self Employed

LV Transit
Las Vegas
11.2023 - 03.2025
  • Promoted additional services and discounts to passengers to enhance company loyalty.
  • Displayed excellent time management skills by arriving at pickup locations early or on time.
  • Maintained high ratings from passengers for cleanliness, safety, and customer service.

Property Manager

Michelle Medrano
Las Vegas
06.2021 - 03.2025
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Met with prospective tenants to show property and assess applications or sign leases.
  • Oversaw daily operations, maintenance, and administration of various properties.
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria, notify prospects of results
  • Developed marketing plans to promote vacant units through various channels such as online listings

Unemployed

Unemployment
El Paso
03.2020 - 05.2021
  • Covid

Caregiver Attendant

Abundant Living Home Care
El Paso
05.2019 - 02.2020
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Transported individuals to medical appointments and assisted with errands.

Public Relations/New Home Sales Manager

GDL A & M
Guadalajara
02.2011 - 04.2019
  • Analyzed market conditions and trends in order to recommend pricing changes for new home listings.
  • Resolved customer complaints regarding sales and service.
  • Applied strategic communication strategies and interpersonal skills to develop and maintain high-value business relationships.
  • Assisted clients with new home buying processes by coordinating with referring lenders to facilitate mortgage qualification.

Business Owner/Operations Coordinator

Infinite Wall Design
Las Vegas
07.2007 - 02.2011
  • Imparted leadership, direction and strategic planning for business unit operations.
  • Managed business operations, providing first-class customer service and cost-effective management of resources while promoting revenue, profitability and production growth.
  • Efficiently and successfully resolved time-sensitive issues.

Property Manager's Assistant

AMC Property Management
Las Vegas
03.2005 - 01.2011
  • Facilitated tenant paperwork processing and verification.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Scheduled inspections, preventative maintenance and repairs

Logistics Manager

Ryder Integrated Logistics
El Paso
03.1999 - 02.2005
  • Implemented ordering, tracking and billing systems and associated processes to streamline procedures.

Education

BBA - Business Administration And Management

University of Phoenix
Tempe, AZ

Skills

  • Client Relations
  • Strong Verbal and Written Communication
  • Bilingual
  • Sales strategy development
  • Strong negotiation skills
  • Property management
  • Team collaboration
  • Goal-oriented
  • Networking and business development

References

Giancarlo Caceres - Operations Manager

562.277.0153

Michelle Medrano - Property Owner

702.768.4059

Languages

  • Spanish
  • English

Timeline

Self Employed

LV Transit
11.2023 - 03.2025

Property Manager

Michelle Medrano
06.2021 - 03.2025

Unemployed

Unemployment
03.2020 - 05.2021

Caregiver Attendant

Abundant Living Home Care
05.2019 - 02.2020

Public Relations/New Home Sales Manager

GDL A & M
02.2011 - 04.2019

Business Owner/Operations Coordinator

Infinite Wall Design
07.2007 - 02.2011

Property Manager's Assistant

AMC Property Management
03.2005 - 01.2011

Logistics Manager

Ryder Integrated Logistics
03.1999 - 02.2005

BBA - Business Administration And Management

University of Phoenix

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Carlyn Harrell