CARMA JENSEN

Worked as a team member caring for infants and toddler while parents attended church and adult classes

I got to love on their babies and pray over them.

• Supervised daily operations to ensure compliance with healthcare regulations and standards.
• Trained and mentored team members on best practices in patient care and service delivery for insurance follow up.
• Implemented workflow improvements, enhancing efficiency and help reach as a collaborative cash goal over over 1.8 billion dollars yearly
• Coordinated scheduling for staff, optimizing resource utilization across departments.

• Oversaw daily operations of business office, ensuring efficient workflow and staff coordination.
• Managed financial reporting processes, maintaining accuracy in budget tracking and resource allocation.
• Developed standard operating procedures to enhance operational efficiency and compliance with regulations.
• Trained and mentored staff on office policies, improving team performance and service delivery standards.
• Performed employee evaluations, time keeping for payroll

• Processed insurance claims, ensuring compliance with federal and tribal regulations.
• Reviewed patient accounts for accuracy, resolving discrepancies promptly.
• Implemented billing updates to enhance accuracy and reduce claim denials.
• Trained new staff on billing software and best practices for data entry.

• Managed patient intake process, ensuring accurate data entry and compliance with healthcare regulations.
• Streamlined appointment scheduling by coordinating effectively with medical staff to enhance patient flow.
• Assisted patients in completing registration forms, providing guidance on insurance information and eligibility.
• Maintained electronic health records, ensuring confidentiality and accuracy of sensitive patient information.

• Processed accounts payable and receivable, ensuring accuracy in financial transactions.
• Maintained accounting records using automated systems to enhance reporting efficiency.
• Analyzed bank statements alongside internal ledgers, pinpointing discrepancies and implementing corrective measures for accurate financial reporting.
• Assisted in preparing financial reports, contributing to budgeting and forecasting efforts.
• Trained junior staff on accounting procedures and software applications for improved performance.
• Led audits of financial documents, ensuring compliance with federal regulations and policies.
• Developed and implemented improvements in data entry workflows, enhancing overall accuracy and efficiency.
• Input high volume of monthly invoices with consistent accuracy.
• Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
• Identified and resolved internal accounting variances, promoting data accuracy.
• Input financial data and produced reports using Software.
• Managed and responded to correspondence and inquiries from customers and vendors.

• Supervised daily operations to ensure high service quality and customer satisfaction.
• Trained and mentored staff on operational procedures and customer service standards.
• Developed and implemented training programs to enhance team performance and efficiency.
• Analyzed sales data to identify trends, optimize menu offerings, and increase revenue.