Carman Chen

• Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
• Maintained strict adherence to safety protocols while performing ultrasounds, minimizing risks to patients and staff alike.
• Prepared supplies and paperwork to support physician for sterile procedures.
• Increased patient satisfaction scores through empathetic communication and personalized attention during appointments.

• Create, develop, and implement a personalized care plan to guide patients through their cancer diagnosis
• Address social barriers to care. For example: finance, transportation, and emotional
• Work alongside oncologists to manage the complexities of cancer care
• Provide resource navigation, patient assessment, care planning, education, follow-up care, and emotional support

· Assist in performing diagnostic ultrasound examinations and procedures

· Maintain a sterile environment and adhered to safety protocols

· Develope skills in imaging for various specialties including : abdomen, vascular, OB, and GYN

• Greet every guest with personable approach and provided knowledgeable service.
• Accurately register patient demographics and insurance plans
• Schedule appointments and collect copays
• Investigate patient complaints.
• Answer and manage incoming and outgoing calls while recording accurate messages for distribution to office staff.