Summary
Overview
Work History
Education
Skills
REFERENCES
Timeline
Generic

Carmannie Carrasco

Brooklyn,NY

Summary

Proven expertise in luxury hospitality and administrative efficiency, demonstrated at Delta One Lounge and Nuevo Siglo. Excelled in guest accommodations and file management, enhancing productivity and guest satisfaction. Skilled in navigating complex reservation systems and delivering exceptional service, showcasing strong organizational and communication abilities.

Overview

2
2
years of professional experience

Work History

Front Desk Agent

Delta One Lounge
Jamaica, NY
06.2024 - 02.2025
  • Enforced workplace adherence to prescribed safety guidelines.
  • Coordinated travel bookings, including tours and transportation services.
  • Managed operational tasks associated with guest registration and departure.
  • Facilitated guest check-ins, sharing information on various onsite offerings.
  • Conducted credit checks to identify suitable payment methods for accommodations.
  • Efficiently answered calls, provided information, and documented messages.
  • Conducted check-in process with welcoming demeanor through engaging conversations.
  • Addressed and settled customer complaints with tact and efficiency.

Administrative Assistant

Nuevo Siglo Newspaper
New York, NY
04.2023 - 05.2024
  • Revamped document management setup to optimize productivity.
  • Managed categorization and delivery of incoming faxes, emails, and letters within the office.
  • Organized sensitive information according to established guidelines.
  • Coordinated appointment schedules for clients, customers, and internal staff.
  • Handled incoming phone inquiries and directed calls efficiently.
  • Handled customer inquiries for prompt issue resolution.
  • Responded to phone inquiries and emails, delivering crucial information.

Education

High School Diploma -

Ember Charter Schools
Brooklyn, NY
06-2024

Skills

  • Transportation information
  • Credit and cash payments
  • Registration processing
  • Room assignments
  • Guest amenities
  • Automated telephone systems
  • Financial records oversight
  • Luxury hospitality services
  • File management
  • Guest accommodations
  • Administrative skills
  • Reservation systems

REFERENCES

Sanjay Gandhi

804-721-4544

jargandhi@gmail.com

Kathleen A. Mcmahon

+1 (703) 459-7315

kmcmahon@msastrategies.com

Awoyemi Fasegun-Jones

+1 (917) 435-8869

awoyemi@embercs.org

Timeline

Front Desk Agent

Delta One Lounge
06.2024 - 02.2025

Administrative Assistant

Nuevo Siglo Newspaper
04.2023 - 05.2024

High School Diploma -

Ember Charter Schools

Similar Profiles

CREATE PROFILE
Carmannie Carrasco