Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Carmel Des Roche

Germantown,MD

Summary

Hardworking and reliable Real Estate Manager with strong ability in multitasking. Highly organized, proactive and punctual with team-oriented mentality. Personable Real Estate professional offers 14 years of superior client satisfaction in real estate transactions. Ambitious and knowledgeable of escrow procedures and contract requirements. Well-versed in assisting clients with mortgage option research and financial management to facilitate productive negotiations.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Managing Real Estate Broker

AveryHess, Realtors
North Bethesda, MD
07.2012 - Current
  • Supervised staff members involved in the day-to-day operations of the brokerage firm.
  • Provided guidance to agents regarding best practices for representing buyers or sellers in a transaction.
  • Maintained records of all transactions, ensuring accuracy and completeness at all times.
  • Analyzed trends in the local real estate market to inform business decisions.
  • Created detailed reports on sales activity within assigned territories.
  • Ensured compliance with applicable state licensing requirements.
  • Developed business plans for expanding into new markets or increasing revenue streams.
  • Implemented customer service standards across all departments of the brokerage firm.
  • Attended industry events such as conferences and trade shows to network with peers.
  • Tracked inventory levels of properties under management by the firm.
  • Managed real estate transactions from initiation to closing.
  • Prepared market analysis statistics and bid presentation for buyers and sellers.
  • Trained and developed agents on consultative sales techniques while assessing needs of buyers to provide relevant properties.
  • Founded real estate agency and recruited agents to build operations from ground up.
  • Reconciled funds received and disbursed for property transactions.
  • Facilitated average of 20 real estate transactions to drive continued personal and team growth.
  • Maintained knowledge of real estate law, available mortgages and government programs.
  • Supervised agents handling real estate transactions.
  • Managed or operated real estate offices, handling associated business details.

Licensed Residential Real Estate Agent

McEnearney Associates, Inc. REALTORS
Washington, DC
04.2010 - 07.2012
  • Developed marketing strategies and materials to attract potential buyers.
  • Conducted open houses, showings, and market analysis for properties.
  • Negotiated contracts with buyers and sellers on behalf of clients.
  • Provided guidance to clients throughout the home buying process.
  • Prepared listing documents such as disclosure forms, sales contracts, deeds.
  • Maintained accurate records of all transactions and filing paperwork accordingly.
  • Advised clients on pricing strategy and market trends.
  • Performed comparative market analysis to determine property values.
  • Organized advertising campaigns using online media platforms.
  • Partnered with mortgage lenders and title companies to facilitate closing processes.
  • Worked closely with inspectors and appraisers throughout the transaction process.
  • Monitored real estate market conditions, trends, and changes in legislation.
  • Established effective communication channels between client parties involved in a transaction.
  • Participated in continuing education courses related to real estate practices.
  • Managed multiple projects simultaneously while meeting tight deadlines.
  • Responded promptly to inquiries from customers regarding properties listed for sale or rent.
  • Successfully guided home buyers and sellers through sales and purchase of properties.
  • Increased personal revenue by completing multiple home and property sales.
  • Facilitated deals between sellers, buyers and brokers for maximum profits.
  • Developed and presented purchase offers to sellers for consideration.

President

DBD Systems
Potomac, MD
08.1991 - 03.2010
  • Organized and maintained the technical office, including filing systems and databases.
  • Developed and implemented office policies and procedures.
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Supervised staff members, organized schedules and delegated tasks.
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Maintained filing system for records, correspondence and other documents.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Provided administrative support to management team including preparing reports and presentations.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Organized company events including holiday parties, team building activities .
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Ensured compliance with applicable laws regarding employment practices.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Conducted research projects related to new product development or marketing initiatives.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Minimized internal accounting department backlogs by updating accounts and generating reports.
  • Investigated and resolved billing issues to maximize cash flow and minimize liabilities.
  • Liaised with auditors to complete annual audits and maintain compliance with local, state and federal requirements.
  • Delivered superior level of customer service to small business clients.
  • Diminished financial discrepancies and accurately reconciled accounts using detailed data analysis results.

Education

Associate of Science - Business Accounting

The Community College of Baltimore County
Catonsville, MD
05-1983

Skills

  • Property Management
  • Investment strategies
  • Cost Control
  • Building Codes
  • Cash Flow analysis
  • Rent collection
  • Insurance Requirements
  • Due diligence
  • Marketing expertise
  • Home sale guidance
  • Marketing development
  • Legal Document Preparation
  • Property Showing
  • CRM software use
  • Market monitoring
  • Contract Negotiation
  • Lead Generation
  • Market Research
  • Property Rental and Leasing
  • Online Advertising
  • Virtual tours
  • Negotiation
  • Property Marketing
  • Print advertising
  • Property closing
  • Residential Real Estate
  • Staff Management
  • Highly Professional

Certification

  • Maryland Real Estate License, 2010
  • District of Columbia Real Estate License 2012
  • Certified Relocation Specialist, Leading RE, 2019

Timeline

Managing Real Estate Broker

AveryHess, Realtors
07.2012 - Current

Licensed Residential Real Estate Agent

McEnearney Associates, Inc. REALTORS
04.2010 - 07.2012

President

DBD Systems
08.1991 - 03.2010

Associate of Science - Business Accounting

The Community College of Baltimore County

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Carmel Des Roche