Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Carmela B. Feltz

Leavenworth

Summary

Dynamic, solution-oriented leader with extensive experience in directing daily operations of educational programs and multi-disciplinary events. Proven expertise in administrative functions, including staff management, training and development, team building, and problem resolution, positions as a valuable asset to any organization. Dedicated and ambitious professional who thrives on challenges while fostering collaborative relationships and maintaining efficiency in independent tasks. Seeking an opportunity to contribute effectively while continuing to grow and excel within a supportive environment.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Facility Director

Child and Youth Services
10.2015 - Current
  • Serve as a Child and Youth Services (CYS) Facility Director of a Level 4 (very large to mega size) CYS Program with responsibility in the operation of an assigned CYS program IAW all applicable regulations, standards and operating procedures.
  • Generate staff work schedules, checking in daily to ensure full compliance from a 90-person team managing care for 276 children.
  • Apply professional knowledge to plan, implement, and supervise a comprehensive program that promotes positive growth and development of children.
  • Experienced in working with regulatory, personnel, funding, and budgeting proponents. Extensive knowledge of management analysis, personnel development, and APF and NAF funding and oversight in relationship to CYS programs.
  • Provides program oversight and accountability for the performance of assigned staff and the safety and well-being of children and youth IAW DoD, Army and local policies and standards.
  • Ensures assigned staff follow risk management procedures (i.e., abuse prevention, identification, and reporting procedures, accident prevention, etc.)
  • Responsible for maintaining DoD/Army certification for assigned program areas and help ensure program achieves and retains national accreditation or Army equivalent and maintains accreditation/Army equivalent standards.
  • Provide a safe, clean and developmentally appropriate learning environment according to the standards of NAEYC (National Association for the Education of Young Children). Achieved NAEYC Re-accreditation in June of 2024 with all areas scored at 85% or higher.
  • Monitor and analyze adult/participant ratio sheets to ensure proper staffing policies are enforced.
  • Conduct new staff orientation.
  • Counsel staff on their job performance as the need arises. Conduct annual employee performance evaluations. Accomplish personnel actions in a fair, equitable, timely manner.
  • Review purchase requests to determine the need for supplies and/or services. Review, analyze, and validate the monthly statements of accounts to ensure accuracy and appropriateness of each transaction and execution IAW budget.
  • Serve as a member of the Installation Child and Youth Evaluation Team to ensure compliance with health, fire, safety, facility, and program regulatory requirements and CYS baseline standards.
  • Develop a program budget to sustain the needs of a mega size facility. Conduct written analyses of budget variances and prepare justification for funding of program resource requirements.
  • Utilize the Child and Youth Management System (CYMS) to oversee the collection, accurate accounting, and reporting of fees; and to collect and maintain up-to-date statistical data for planning and reporting purposes.
  • Monitor food service program for assigned area ensuring compliance with all applicable Army and USDA food program policies and procedures to include proper meal components and portion sizes.
  • Implement an active program of parental involvement, providing parent education opportunities and encourage parent observation and participation. Work cooperatively with other CYS Managers to ensure seamless service and continuity of quality options for all children and youth. Serves as member of the CYS Program Plan Team to develop written strategies for program improvement.
  • Work on transitions within the Child Development Center. Keeping a running list of what child is ready to move up to the next age group. Process transition paperwork and informing the parents and classrooms. Once transition has taken place, sent available spaces to parent central to offer to waiting families.
  • Employment Period: 10/2015-Present
  • Series: 1701 Grade NF-04
  • Salary: $90,535
  • Supervisor: Carole Hoffman, CYS Coordinator (913)684-1660

Assistant Facility Director

Child and Youth Services
05.2015 - 10.2015
  • Served as a Child and Youth Services (CYS) Assistant Director of a Level 4 (very large to mega size) CYS Program with responsibility for assisting the supervisor in the operation of an assigned CYS program IAW all applicable regulations and standards.
  • Acted as Director in Director's absence.
  • Applied professional knowledge to plan, implement, and supervise a comprehensive program that promotes positive growth and development of children and youth.
  • Ensured facility maintains appropriate standards for condition and sanitation.
  • Provided program oversight and accountability for the performance of assigned staff and the safety and well-being of children and youth IAW DoD, Army and local policies and standards. Ensures assigned staff follow risk management procedures (i.e., abuse prevention, identification, and reporting procedures; accident prevention, etc.).
  • Monitored and analyzes adult/participant ratio sheets to ensure proper staffing policies are enforced.
  • Prepared work schedules for assigned staff to meet ratio and group size requirements.
  • Served as a member of the Installation Child and Youth Evaluation Team to ensure compliance with health, fire, safety, facility, and program regulatory requirements and CYS baseline standards.
  • Assisted in maintaining DoD/Army certification for assigned program areas and helps ensure program achieves and retains national accreditation or Army equivalent and maintains accreditation/Army equivalent standards.
  • Assisted in complying with DA guidance to include CYPPP, fee policies, program registration/enrollment, and baseline standards and benchmarks, and provides input on installation needs and trends to CYS Program Director for inclusion in the CYS Operations Plan.
  • Supervised and evaluates employees based on established performance standards as required.
  • Provided appropriate staff professional recognition and/or disciplinary action. Recommends assigned staff for promotion IAW Child and Youth Personnel Pay Program (CYPPP) guidelines.
  • Conducted written observations of staff during all hours of operation, and evaluates employees based on established performance standards. Supports and budgets for staff annual training requirements (i.e., credentials and training for professional management staff).
  • Provided training for employees as required. Visits program during all hours of operation on a regular basis.
  • Supported and ensured compliance with DA guidance, encompassing CYPPP, fee policies, program registration and enrollment, and baseline standards to maintain program integrity and alignment with regulatory requirements.
  • Enhanced program effectiveness by providing detailed insights on installation needs and emerging trends to the Facility Director, ensuring their incorporation into the CYS Operations Plan.
  • Assisted supervisor in developing program budget and manages assigned program areas to budget. Conducts written analyses of budget variances and prepares justification for funding of program resource requirements.
  • Utilized Child and Youth Management System (CYMS) to oversee the collection, accurate accounting, and reporting of funds; and to collect and maintain up-to-date statistical data for planning and reporting purposes IAW higher headquarters and statutory requirements.
  • Recommended the procurement of supplies and equipment.
  • Worked cooperatively with other CYS Managers to ensure seamless service and continuity of quality options for all children and youth.
  • Worked on transitions within the Child Development Center. Keeping a running list of what children were developmentally ready to move up to the next age group.
  • Ran the floor. When running the floor, each classroom ratios are checked every hour to ensure rooms are not over or understaffed. Send flex staff home when not needed to ensure budget requirements were met.
  • Scheduled staff according to the facility’s needs, provide coverage for required trainings.
  • Send time and attendance reports to the payroll office daily.
  • Employment Period: 05/2015-10/2015
  • Series: 1701 Grade NF-04
  • Salary: $76,509
  • Supervisor: Kim Montague, Program Operations Specialist (913)684-2889

Training Specialist, Child and Youth Services with a promotion to Assistant Director

Logan CDC
05.2015 - 10.2015
  • Served as the Child and Youth Services (CYS) trainer and professional child/youth development education consultant for all CYPA staff with the responsibility of ensuring the quality and consistency of programming to include environment, equipment, materials, program structure, special needs inclusion, curriculum, risk management practices to minimize the risk for abuse, supportive interactions and positive social development.
  • Visited all classrooms to personally observe teachers and students.
  • Inspected building to address and avoid fire safety violations.
  • Trained staff during initial orientations as well as ongoing monthly sessions.
  • Acted as a substitute teacher as necessary.
  • Conferred with parents and other concerned stakeholders to effectively remedy any emerging problems and concerns.
  • Instructed lead classroom teachers on their assigned curriculums as mandated by military requirements as well as hands-on training and practice in CPR/First Aid.
  • Verified the receipt of current background checks on all employees.
  • Oversaw 90 personnel.
  • Applied professional knowledge of education theories, principles, procedures an practices od secondary adult and continuing education as well as an understanding of guidance counseling techniques.
  • Promoted from Training and Curriculum Specialist to Assistant Director in March 2010
  • Function with minimal supervision to resolved problems and conflict situations and clearly articulated difficult issues with supporting information to supervisor for guidance.
  • Reviewed program for appropriate staffing per CYS staffing guide.
  • Developed performance standards for staff.
  • Meet with staff quarterly to establish and go over goals.
  • Orientated new staff and volunteers.
  • Counseled staff on their job performance as the need arises. Conducted annual employee performance evaluations.
  • Accomplished personnel actions in a fair, equitable, timely manner complying with CPO rules and regulations. Conducted staff meetings at least quarterly.
  • Participated in staff training and assisted in module and curriculum training.
  • Identified requirements and resources necessary to support program.
  • Ensured budget information was presented in a timely manner and reflected legitimate requirements.
  • Analyzed program by utilizing CYS Toolbox to ensure it is efficient, effective, and cost effective.
  • Reviewed purchase requests to determine the need for supplies and/or services.
  • Reviewed, analyzed, and validated the monthly statements of accounts to ensure accuracy and appropriateness of each transaction and execution IAW budget.
  • Utilized or ensures credit card are utilized for over-the-counter purchases when supplies/services are immediately available, and a single delivery and payment will be made.
  • Reviewed, reconciled, and certifies accuracy of monthly bank statements and forwards to approving official within 3 days of receipt.
  • Developed SOPs, memorandums, information/fact papers required to operate the program. Presented decision/information briefings in a clear and concise manner.
  • Employment Period: 05/2015-10/2015
  • Series: 1701 Grade NF-04
  • Salary: $46,100
  • Supervisor: Elvia Walker, Logan CDC Director (Retired)

Acting Facility Director

Child and Youth Services
04.2015 - 10.2015
  • Generate staff work schedules, checking in daily to ensure full compliance from a 90-person team managing care for 300 children. Applies professional knowledge to plan, implement, and supervise a comprehensive program that promotes growth and development of children and youth.
  • Provided program oversight and accountability for the performance of assigned staff and the safety and well-being of children and youth IAW DoD, Army and local policies and standards.
  • Ensured that the assigned staff follow risk management procedures (i.e., abuse prevention, identification, and reporting procedures; accident prevention, etc.).
  • Monitored and analyzed adult/participant ratio sheets to ensure proper staffing policies are enforced.
  • Conducted new staff and volunteer orientation.
  • Counseled staff on their job performance as the need arises. Conducted annual employee performance evaluations. Accomplishes personnel actions in a fair, equitable, timely manner complying with CPO rules and regulations.
  • Oversaw and analyzed adult-to-child ratio sheets to enforce proper staffing and ensuring adequate coverage while adhering to the rules and regulations pertaining to the accountability of children.
  • Ensured that staff adhered to risk management procedures and regulations, including abuse prevention, identification and reporting as well as accident prevention by implementing and monitoring comprehensive safety protocols for both staff and children.
  • Held responsibility for onboarding newly recruited staff members as well as providing ongoing counseling on job performance as needed to support development and address performance issues.
  • Ensured that all duties of a Facility Director were learned and followed.
  • Employment Period: 04/2015-10/2015
  • Salary: $48,880.00 USD
  • Hours per week: 40
  • Series: 1701 Pay Plan: NF Grade: 04
  • Supervisor: Christopher Scanlon, Program Operations (913)684-1656

Assistant Youth Sports Director

USAG Hohenfels
12.2005 - 08.2008
  • Company Overview: United States Army Installation Europe
  • Assisted in the planning, coordination, and execution of small, medium and large events for Youth Sports.
  • Participated in In Process Review (IPR) meetings and briefs to ensure proper execution of events.
  • Created timelines and presentations for commander briefings.
  • Registered volunteer coaches and updated records.
  • Served as a volunteer coach trainer.
  • Certified National Alliance of Youth Sports Alliance (NAYS) Clinician, certified to train coaches for all youth sports.
  • Coached a variety of sports, to include gymnastics and cheerleading, in the absence of qualified volunteer coaches.
  • Set up and executed a variety of summer camps, which range from baseball to track and field and soccer.
  • Participated in the After-Action Review (AAR) process for all major events sponsored by YS.
  • Supervised to Summer-hire employees and career work experience students assigned to YS.
  • Completed all necessary paperwork and evaluations.
  • Sat on the interviewing panel to hire new YS employees.
  • Oversaw comprehensive planning for and hosted the IMCOM–Europe Baseball Championship tournaments, from making hotel accommodations to drafting the game schedule.
  • Served as a coach when necessary for the cheerleading squad, soccer team and baseball players.
  • Orchestrated payment of all game officials, additionally managing such logistics as team transportation.
  • Awarded multiple honors from the BSB Command as well as several COINS of Achievement from such top-ranked military officials as a 4-star General.
  • Aided executive staff in all administrative functions to include answering telephones, directing callers to appropriate staff, assisting customers with concerns and issues, and completing all correspondence generated in the Youth Sports office.
  • Coordinated office services for customers requesting services though CYS.
  • Executed daily operations of answering emails, completing faxes, and making copies.
  • Completed clerical and administrative duties as required by supervisor.
  • Completed all TDY orders for all CYS staff utilizing the Defense Travel System (DTS). Trained and certified in DTS.
  • Complete inventory and order supplies as necessary.
  • Created customer files to be used within Youth Sports. Create coaching files to include all paperwork required by Standard Operating Procedure (SOP), Army Regulations (AR), and local policy. Maintain all files in accordance with (IAW) IMCOM-Europe.
  • Compiled data and retrieve management reports on a daily, weekly, monthly, and quarterly basis.
  • Employment Period: 12/2005 - 08/2008
  • Salary: $23,000.00 USD
  • Hours per week: 40
  • Pay Plan: NF Grade: 1701 -03
  • Supervisor: Rachel Hartman

Education

Master's - Forensic Psychology

ARGOSY UNIVERSITY
Phoenix, AZ
01.2010

Bachelors - Psychology

UNIVERSITY OF MARYLAND UNIVERSITY COLLEGE
01.2008

Skills

  • Workforce development
  • Personnel oversight
  • Effective team collaboration
  • Budget planning and oversight
  • Analytical problem-solving
  • Team leadership
  • Effective time management
  • Detail-oriented approach
  • Effective multitasking
  • Client support

Accomplishments

  • Supervised team of 90+ staff members.
  • Documented MDTI and AHHI Inspections which led to recertification.
  • Achieved NAEYC Accreditation with accuracy and efficiency.
  • Collaborated with team of 5 in the development and implementation of the Direct Care Wellbeing and Child Abuse prevention training for over 100 staff .

Certification

  • NPPS Certified Early Childhood Playground Inspector
  • VLS for Supervisors
  • NAF HR for Supervisors
  • NAF Internal Controls
  • Operation Excellence
  • Family and MWR Basic Management Course
  • CPR and First Aid
  • Future Coordinators Training
  • Appointment for Safety Officer for CYS
  • Appointment for Facility Fire Marshal in CYS
  • Applied Financial Management
  • Budgeting Process
  • NAF Personnel Management
  • FMWR Budgeting
  • Income Statement Analysis
  • Entering Budgeting Data into FMBS
  • Problematic Sexual Behavior of Children and Youth MDT
  • Aim4Excellence National Director Credential Program

Timeline

Facility Director

Child and Youth Services
10.2015 - Current

Assistant Facility Director

Child and Youth Services
05.2015 - 10.2015

Training Specialist, Child and Youth Services with a promotion to Assistant Director

Logan CDC
05.2015 - 10.2015

Acting Facility Director

Child and Youth Services
04.2015 - 10.2015

Assistant Youth Sports Director

USAG Hohenfels
12.2005 - 08.2008

Bachelors - Psychology

UNIVERSITY OF MARYLAND UNIVERSITY COLLEGE

Master's - Forensic Psychology

ARGOSY UNIVERSITY

Similar Profiles

CREATE PROFILE