Carmela Chavez
Stockton,CA
Summary
Highly motivated professional with over 30 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
20
20
years of professional experience
Work History
Spray Tan Technician
Self Employed Services
Lodi, CA
02.2016 - Current
- Monitored inventory levels of supplies and restocked shelves as needed.
- Provided recommendations for maintaining healthy skin prior to and following treatment sessions.
- Created a comfortable atmosphere that put customers at ease during their session.
- Cleaned and sanitized all tanning equipment, tools and surfaces between each client appointment.
- Assisted clients with pre-tanning skin care and application of protective barrier cream.
- Adhered to all local laws regarding the operation of a spray tan business.
- Demonstrated knowledge of different types of sunless tanning products available for purchase in salon and spa setting.
- Applied sunless tans using a handheld spray gun or an automated spray booth system.
- Provided detailed instructions to clients on proper post-treatment care for optimal tan results.
- Performed minor maintenance work such as replacing the filters in the spray gun, cleaning nozzles.
- Documented key information from each service visit into detailed reports.
- Routinely checked expiration dates on product containers to ensure quality control standards were met.
Licensed Cosmetologist
Self Employed Services
06.2013 - Current
- I have been a lash artist for over 9 years now and triple certified as a pro lash artist.
- Ensured that high-quality service was provided to every client at all times.
- Cleaned and sanitized work area between each client appointment.
- Demonstrated knowledge of different types of lashes available for application.
- Attended regular professional development courses related to the field.
- Remained knowledgeable about new products and services offered by the salon.
- Utilized tweezers to isolate individual lashes prior to application of extensions.
- Performed eyelash extensions, refills, and removals in accordance with industry standards.
- Maintained inventory of all supplies needed for lash services.
- Created a welcoming atmosphere for clients by providing excellent customer service.
- Kept records of client visits and updated customer profiles accordingly.
- Upsold additional beauty treatments such as facials, waxing.
- Applied adhesive safely and precisely according to manufacturer instructions.
- Improved client experiences by creating relaxing, comfortable salon environment.
Make up Artist
MAC Cosmetics
Stockton, CA
04.2004 - 07.2014
- Analyzed customer feedback data to identify opportunities for improvement.
- Highlighted new products by creating displays to enhance brand awareness and amplify engagement.
- Coordinated activities between different departments within the store.
- Performed regular maintenance checks on equipment used at counter level such as lighting fixtures, cash registers.
- Managed team of cosmetics counter consultants by providing guidance and support during shifts.
- Collaborated with store management regarding staffing issues and scheduling conflicts.
- Developed staff training programs for new employees on makeup application techniques, customer service, and company policies.
- Analyzed sales data on a regular basis to identify areas for improvement in terms of product selection or promotion strategies.
- Developed promotional campaigns that included special offers designed to drive traffic into stores.
- Recommended additional products and services based upon information provided or items already selected.
- Assisted customers in selecting correct products to fit skincare regimen or makeup routine.
- Supported corporate objectives by ensuring high levels of customer satisfaction through exceptional service delivery.
- Resolved any customer complaints quickly and efficiently in a professional manner.
Education
Vocational - Cosmetology Education
ROP Cosmetology
Rio Caleveras 01-2012
Skills
- Answering Phones
- Personal Assistance
- Customer Service
- Event Setup
- Administrative Support
- Supply Management
- Relationship Building
- Creative Thinking
- Problem-Solving Aptitude
- Client Advocacy
- Inventory Management
- Project Planning
- Appointment Setting
- Building Positive Rapport
- Time Management
- Filing and Data Archiving
- Product Recommendations
- Flexible Schedule
- Calendar Management
- Professionalism
- Team Collaboration
- Professional Demeanor
Timeline
Spray Tan Technician
Self Employed Services
02.2016 - Current
Licensed Cosmetologist
Self Employed Services
06.2013 - Current
Make up Artist
MAC Cosmetics
04.2004 - 07.2014
Vocational - Cosmetology Education
ROP Cosmetology
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