Carmela Niemczynski
Tomball,TEXAS
Summary
Compassionate educator with over 15 years of experience in classroom support and special education. Skilled in fostering collaborative teamwork, effective communication, and behavior management to create a positive learning environment for all students.
Overview
47
47
years of professional experience
Work History
Teacher's Assistant
Klein ISD
Klein, TX
10.2010 - 03.2026
- Assisted lead teacher in classroom management and lesson execution.
- Developed engaging educational materials to support student learning.
- Collaborated with educators to implement individualized education plans (IEPs).
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- Enhanced students'' critical thinking skills through problem-solving activities and group collaboration exercises.
- Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
- Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
- Provided timely feedback to students on their performance, allowing them to make adjustments as needed for continued improvement.
- Maintained safety and security by overseeing students in recess environments.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Completed daily reports on attendance and disciplinary performance.
- Copied, organized and distributed classroom assignments or other paperwork.
- Mentored and tutored individual students needing additional help.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Retired in May 2023. Returned in August 2023
Sales Associate
Hallmark Gold Crown
Houston, TX
08.2024 - 04.2025
- Assisted customers in selecting greeting cards and gifts, enhancing shopping experience.
- Managed inventory levels, ensuring product availability and accuracy on sales floor.
- Processed transactions efficiently, maintaining cash register accuracy and reducing wait times.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged with customers to effectively build rapport and lasting relationships.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Collaborated with team members to achieve monthly sales targets.
- Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Prioritized helping customers over completing other routine tasks in store.
- Developed strong rapport with customers and created positive impression of business.
- Recommended complementary purchases to customers, increasing revenue.
- Performed cash, card, and check transactions to complete customer purchases.
- Monitored customers for signs of security concerns and escalated issues to management.
Wellness Coordinator
Emeritus Assisted Living
Houston, TX
09.1990 - 11.2009
- Coordinated health screenings and wellness assessments for residents, ensuring comprehensive care plans.
- Collaborated with healthcare providers to address resident health concerns and improve service delivery.
- Monitored program effectiveness through feedback mechanisms, refining offerings based on resident needs.
- Oversee the care of 80-90 elderly residents.
- Scheduled doctor appointments, also made hospital visits.
- Collaborated with family members, physicians and pharmacists in all aspects of resident care.
- Created schedules for Medication Aids and Personal Care Attendants.
- Documented the removal and destruction of unused and expired drugs, by the pharmacists.
- On call every other week
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Baker/ Finisher and Customer Server
Dunkin' Donuts
Houston, TX
07.1979 - 11.1990
- Prepared and baked a variety of donuts, ensuring consistency in quality and taste.
- Operated fryers and mixers, maintaining safety standards throughout production.
- Trained new staff on baking techniques and equipment operation for optimal performance.
- Monitored baking times and temperatures to ensure product quality and compliance with standards.
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Created appealing displays to showcase products in bakery.
- Resolved customer complaints with empathy and professionalism, maintaining positive bakery image.
- Maintained cleanliness and organization in baking area, meeting health and safety standards.
- Achieved significant reduction in customer wait times by optimizing workflow and baking schedules.
- Increased customer satisfaction with friendly and efficient service.
- Coordinated with front-of-house team to ensure timely display of fresh baked goods, enhancing customer experience.
- Followed food safety standards when handling ingredients.
- Cleaned and maintained kitchen equipment and oven.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Packaged finished products for sale.
- Processed customer orders and payment transactions.
- Replenished bakery items in display cases.
- Managed display cases to verify freshness and attractiveness of products.
- Cut and shaped dough for pies, rolls and other pastries.
- Operated ovens and mixers, maintaining safety standards throughout production.
Education
High School Diploma -
Lafayette High School
Brooklyn06-1967
Skills
- Positive attitude
- Effective communication
- Calm and patient demeanor
- Computer skills
- Collaborative teamwork
- Classroom management
- Cleaning and sanitizing
- Classroom support
- Student tutoring
- Student engagement
- Helping students with special needs
- Behavior redirection
- Classroom preparation and maintenance
- Individual student assistance
- Student supervision
- Student health and safety
- Reading and writing support
- Supervising student activities
- Teacher support and collaboration
- Small group and individual assistance
- Behavior management
- Small group instruction
- Progress monitoring
- Behavior modeling
- Early childhood education
- Student assessments
- Student safety
- Special education support
- Special needs education
- Individualized educational plans
Timeline
Sales Associate
Hallmark Gold Crown
08.2024 - 04.2025
Teacher's Assistant
Klein ISD
10.2010 - 03.2026
Wellness Coordinator
Emeritus Assisted Living
09.1990 - 11.2009
Baker/ Finisher and Customer Server
Dunkin' Donuts
07.1979 - 11.1990
High School Diploma -
Lafayette High School