Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carmela Parker

Sacramento,CA

Summary

To establish a career for myself within a company. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Customer Service Representative

Ferguson Enterprises
08.2022 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Inspected worksites, practices, and gear for compliance with established safety standards.
  • Conducted safety audits and investigated plant quality issues.
  • Recognized, documented, and advised on removal of hazards.
  • Inspected facilities for adherence to fire, hazard, and safety guidelines.
  • Gathered information, prepared reports, and drafted correspondence related to cases.

Blue Crew, West Coast Baptist College
01.2020
  • Among a team we would clean restrooms, vacuum classrooms and stairs, wipe down elevators, take out trash, sanitize tables, wipe the whiteboards, and clean the doors.

Preparation and Hostess

Chipotle Mexican Grill
01.2020
  • As a Preparations job I would organize produce, shred cheese and clean the cheese machine, make guacamole, and restock the meat
  • I would get the dishes & wash dishes & put them away, wipe down and sanitize meat and produce preparation tables, wash the walls, take out the trash, reload the cleaning bottles, and sweep and mop the floor and walk in freezer
  • As a Hostess I would greet the customers, help customers get their online orders, enforce social distancing, put ice in the drink dispenser, wipe down the tables before and after a customer eats, clean the front door and windows, wipe the drink dispenser and counters, clean the outside sitting areas, sweep the floor, and I would give my best when customers leaves.

Private House Cleaning
01.2016 - Current
  • I would use my own cleaning supplies
  • In the kitchen I sanitize tables and counters, sweep the floor and mop, wash dishes and put them away, clean and organize the refrigerator and pantries, and wipe down appliances
  • In the bedroom(s) I would wash dirty cloths and fold them, remove bedding and make bed, dust the corners, wipe down surfaces, and vacuum carpet
  • In the Bathroom(s) sanitize toilet, wash the bathtub/shower, sanitize sink and counter, wipe mirrors, and sweep and mop the floor.

Cleaning Services, Calvary Baptist Church
01.2011 - 01.2015
  • Would sanitize surfaces, clean the restrooms, vacuum and mop.

Education

High School Graduate -

Sutter Peak Charter Academy
Sacramento, CA

West Coast Baptist College
Lancaster, CA

American River College
Sacramento, CA
2021

Certified -

IAP Career College
Sacramento, CA

Skills

  • Data Entry
  • Clerical Support
  • Good Telephone Etiquette
  • Teamwork and Collaboration
  • MS Office

Timeline

Customer Service Representative

Ferguson Enterprises
08.2022 - Current

Blue Crew, West Coast Baptist College
01.2020

Preparation and Hostess

Chipotle Mexican Grill
01.2020

Private House Cleaning
01.2016 - Current

Cleaning Services, Calvary Baptist Church
01.2011 - 01.2015

High School Graduate -

Sutter Peak Charter Academy

West Coast Baptist College

American River College

Certified -

IAP Career College

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Carmela Parker