Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Carmela Tinajero

San Antonio,TX

Summary

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.

Overview

19
19
years of professional experience

Work History

Legal Clerk Processor

Allmand Law
06.2023 - Current
  • Provided excellent customer service to clients by promptly addressing inquiries and maintaining a friendly demeanor.
  • Maximized office efficiency through proficient use of Microsoft Office Suite tools such as Word, Excel and Outlook.
  • Adhered to strict ethical guidelines while performing legal clerk duties, demonstrating integrity and commitment to the profession.
  • Increased office efficiency with comprehensive knowledge of legal terminology, aiding in the drafting of accurate documents.
  • Enhanced client satisfaction by providing timely updates on case progress and answering inquiries professionally.
  • Assisted in the successful resolution of cases through diligent research, gathering vital information to support arguments.
  • Ensured accuracy in legal paperwork with meticulous proofreading and editing tasks.
  • Cultivated strong relationships with clients by demonstrating empathy, understanding, and a commitment to addressing their concerns promptly.
  • Maintained a high degree of professionalism while interacting with clients, opposing counsel, judges, and court staff.
  • Streamlined legal processes by implementing efficient document management and filing systems.
  • Provided exceptional administrative support to attorneys and paralegals, enabling them to focus on delivering high-quality legal services.
  • Facilitated smooth internal communications between departments, ensuring all parties were informed of case developments.
  • Safeguarded sensitive information through strict adherence to confidentiality protocols and data security practices.

Underground Utility Technician

JC Utilities
02.2020 - 03.2023
  • Collaborated with construction teams to minimize project delays due to underground utility conflicts or damage incidents.
  • Increased team productivity by providing ongoing training in the latest industry tools, technology, and best practices.
  • Enhanced underground utility locating accuracy by implementing advanced mapping techniques and equipment usage.
  • Mitigated environmental impact from utility installation projects through careful planning and execution that preserved natural resources whenever possible.
  • Demonstrated strong leadership qualities while overseeing junior technicians in both routine tasks and high-pressure situations.

Home Health Care Provider

St. Benedicts Home Health Inc.
10.2018 - 03.2019
  • Assisted patients with daily living activities, promoting independence and preserving dignity.
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Completed household management tasks for clients within private home settings.
  • Administered medication as directed by physician.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Coordinated meal planning efforts based on dietary restrictions or preferences, ensuring proper nutrition intake for all assigned clients.

Legal Clerk

Saul R. Acevedo
10.2015 - 11.2016
  • Provided excellent customer service to clients by promptly addressing inquiries and maintaining a friendly demeanor.
  • Maximized office efficiency through proficient use of Microsoft Office Suite tools such as Word, Excel and Outlook.
  • Adhered to strict ethical guidelines while performing legal clerk duties, demonstrating integrity and commitment to the profession.
  • Supported attorneys during trial by organizing exhibits, taking notes on witness testimony, and tracking juror reactions.
  • Reduced costs associated with copying expenses by digitizing records whenever possible, implementing a more efficient document storage system.
  • Ensured accuracy of billing statements by reviewing invoice drafts before submission to clients for payment approval.
  • Maintained strict confidentiality while handling sensitive client information, fostering trust among colleagues and clients.

Senior Teller

Laredo National Bank
05.2006 - 07.2006
  • Resolved complex customer issues promptly and professionally, maintaining a focus on achieving positive outcomes for both the client and the bank.
  • Delivered exceptional service while managing high-volume cash transactions during peak business hours without compromising accuracy or efficiency levels.
  • Conducted thorough audits of teller cash drawers, vaults, and ATMs, contributing to branch compliance with internal controls and regulatory standards.
  • Meticulously monitored cash drawer activity, ensuring accuracy in transaction processing and adherence to strict security protocols.
  • Enhanced customer satisfaction by efficiently processing transactions, addressing inquiries, and providing tailored financial advice.
  • Boosted branch sales performance with proactive cross-selling of bank products and services to meet individual customer needs.
  • Promoted positive customer interactions, consistently maintaining a professional demeanor during high-pressure situations.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Identified fraudulent activities through diligent observation and adherence to established policies, safeguarding both clients'' assets and the bank''s reputation.

Pawnbroker

EZ Pawn
02.2005 - 03.2005
  • Negotiated fair prices for both buying and selling items while maintaining profitability goals for the business.
  • Made loans on [Type] items after closely inspecting item values, collecting payments or tangible property as collateral.
  • Complied with local, state and federal laws in reviewing identification, obtaining thumbprints and verifying serial numbers against law enforcement databases.
  • Maintained a clean, organized, and secure store environment to ensure smooth operations and prevent theft.
  • Checked, organized and displayed inventory attractively to promote patron interest.
  • Managed inventory by accurately documenting transactions, tracking item status, and conducting regular audits to maintain accurate records.
  • Prepared all paperwork, checked identifying information and documented transactions.
  • Collaborated with law enforcement agencies to report stolen property or suspicious activities detected during daily operations.
  • Evaluated the value of various items, such as jewelry, electronics, tools, and antiques, based on market conditions and item condition.
  • Resolved customer disputes tactfully and professionally to maintain positive customer experiences.
  • Organized store shelves to display most attractive inventory.
  • Welcomed customers to shop and offered to answer questions on merchandise.
  • Greeted incoming customers and offered to evaluate and assess items for appraisal.
  • Assisted clients with merchandise questions regarding musical instruments, jewelry and electronics.
  • Monitored day-to-day activities of shop, communicating issues with shop owners and closely watching over inventory.
  • Processed new inventory to ready for stocking on sales floor.
  • Handled cash management duties effectively maintaining accuracy in daily reconciliations deposit preparations.
  • Supported marketing efforts by creating promotional materials highlighting featured products or special deals in the store.

Education

Bachelor of Arts - Public Administration

Texas State University
San Marcos, TX
12.2010

Skills

  • File Organization
  • Client Communication
  • Legal Research
  • Oral communication
  • Records Management
  • Calendar Management
  • Fast Learner
  • Relationship Building
  • Scheduling/Planning
  • Task Prioritization
  • Document filing
  • Office Management

Additional Information

JROTC Booster Club Board Member for 10 years

  • Coordinated events for Fundraising
  • Coordinated orders for Fundraising events
  • Communicated effectively with organizational members
  • Delegated work duties during fundraising
  • Established working relationship with members
  • Solicited donations


Languages

Spanish
Limited Working

Timeline

Legal Clerk Processor

Allmand Law
06.2023 - Current

Underground Utility Technician

JC Utilities
02.2020 - 03.2023

Home Health Care Provider

St. Benedicts Home Health Inc.
10.2018 - 03.2019

Legal Clerk

Saul R. Acevedo
10.2015 - 11.2016

Senior Teller

Laredo National Bank
05.2006 - 07.2006

Pawnbroker

EZ Pawn
02.2005 - 03.2005

Bachelor of Arts - Public Administration

Texas State University

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Carmela Tinajero