Carmela Denise Harris
Kalamazoo,Michigan
Summary
Dedicated to integrate the skills I have established through various positions into a diverse and encouraging work environment. Dedicated Health and Human professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
25
25
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
In-Home Caregiver
North Carolina Department Of Health And Human Services
Raleigh, North Carolina
06.2007 - Current
- Coordinate daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Assist patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Offer client and family emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Encourage client to participate in safe physical activity to help boost mood and improve overall wellness.
- Assist client to support independence and well-being.
- Provide client with assistance in completing daily tasks, reducing daily burden on family members.
- Keep close eye on behavior and emotional responses of client to address concerns and protect each person from harm.
- Administer medication as directed by physician.
- Supervise daily activities.
- Assist patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Interact kindly with client and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assist client with handling daily chores and errands by accompanying to appointments, cleaning personal spaces and purchasing supplies.
- Increase medication and medical terminology knowledge through research and continuing education.
- Offer support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Monitor progress and documented patient health status changes to keep care team updated.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Follow nutritional plans to prepare optimal meals.
- Provide patients with assistance in completing daily tasks, reducing daily burden on family members.
- Keep close eye on behavior and emotional responses of client to address concerns.
- Complete medical and program reports and maintained records following DHHS standard operating procedures.
Outreach Ministry Volunteer
Emerging HOPE Family Strengthening Program
Raleigh, NC
01.2019 - Current
- Supervised work of other volunteers to coordinate schedules, solve problems and allocate resources.
- Taught and cared for children as young as six weeks old in church nursery.
- Handled church grounds maintenance needs year-round.
- Took roll for students and volunteers at each event, meeting or gathering.
- Prepared meals for church members and guests for funerals or special events.
- Vacuumed carpets, cleaned bathrooms and washed windows to keep church clean.
- Served as positive adult role model for older youth through appropriate dress, speech and attitude.
- Created engaging environment to foster sense of belonging for participants.
- Helped with special events such as Overnight Camping Vacation Bible School to coordinate resources, spaces and schedules.
- Greeted guests with bulletins, directions and friendly conversation.
- Wrote and distributed accessible literature about disenfranchised urban single parents to educate the community on culturally relevant engagement techniques.
- Taught local people skills to improve living conditions.
- Gave 7 talks in urban at-risk venues about mental health to promote faith, compassion and encourage volunteerism.
- Volunteered as a missionary in Cap-Haitien Haiti. Helped to build an orphanage with a team of 12 missionaries and 20 Haitiens.
Social Welfare Committee Member
Western Michigan University
Kalamazoo, MI
01.2021 - 05.2022
- Allocated delicious lunch to 40 unsheltered people on weekly basis.
- Served on 3 college committees.
- Developed ideas for raising capital to fund special projects.
- Reviewed and improved reimbursement and net receivable policies.
- Contributed to success of the Food Insecurity and Housing Committees.
- Spearheaded promotional events to raise awareness and promote initiatives.
- Directed technological improvements, reducing waste and business bottlenecks.
Daycare Assistant Teacher
Kalamazoo Drop-In Child Care Center
Kalamazoo , Michigan
10.2019 - 03.2022
- Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Observe play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Met with parents about daily activities, positive developments and issues.
- Monitored entrances and exits to maintain safety and organized environments.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Incorporated music and play into developmentally appropriate activities.
- Planned and guided age-appropriate tasks like reading, crafts and storytime.
- Read and told stories to promote and support overall language development.
- Offered parents daily reports outlining activities, behavior and accomplishments.
- Identified early warning signs of emotional and developmental problems in children.
- Engaged with children individually to encourage physical activity and academic curiosity.
- Promoted language development skills through reading and storytelling.
Bakery Associate
Open Hearts Bakery
Morganton , NC
03.2019 - 07.2019
- Weighed and measured ingredients to make scrumptious muffins
- Assisted in labeling and packaging muffins
- Trained new and returning bakers in making the various products for the bakery.
- Mixed dough, scaled breads and cakes, fried doughnuts and performed baking duties.
- Prepared some pastry items in accordance with standards of quality, quantity control, taste and presentation.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Assisted bakers with procuring necessary ingredients from inventory area during high-volume periods with demanding order levels.
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
Crew Member / Cashier
McDonald’s Corporation
Portage , Michigan
05.2013 - 05.2014
- Planned, arranged and prepared delicious breakfast and lunch meals.
- Established relationships with frequent customers.
- Ensured simultaneous preparation of all orders for a single table and served in a professional manner.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Stocked shelves to organize food items in assigned department.
- Collaborated with team members to complete orders.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Worked front counter, drive-thru and other areas.
- Addressed guest needs, questions or concerns to create optimum experience onboard.
Education
Bachelor of Arts - Social Work
Western Michigan University
Kalamazoo 08.2015 - 04.2021
Associate of Arts - Liberal Arts/General Studies
Kalamazoo Valley Community College
Kalamazoo, MI 09.2012 - 05.2014
Skills
SKILLS AND LANGUAGESSpanish- Intermediate LevelAmerican Sign Language- Beginner's LevelCOMPUTER SKILLSMicrosoft Word, Excel and PowerPoint, efficient with office proceduresTECHNICAL EXPERTISEComputer: Spreadsheet, word processing, database management, typing speed: 45 WPMOffice Equipment: Fax machines, photocopiers, videoconferencing, and general office equipment
Children's ministry support
Visitor greeting
Multimedia operations
Meal train organization
Special events support
Prayer chain management
Hospital visitation
Administrative support
Communion procedures
Fundraising
Spiritual guidance
Public outreach
Workshop coordination
Public speaking
Problem-Solving
Dependable and Responsible
Attention to Detail
Customer assistance
Drawer management
Safe verifications
Cleaning and sanitizing
Point-of-sale system operation
Currency counting
Refunds and exchanges
Payment collection
Inventory management
Cash drawer management
Order taking
Till counting
Receipt and refund issuance
Cash register operation
Cash register systems
Cash Handling
Basic math skills
Time management skills
Sales expertise
Product restocking
Point of sale operation
Customer Relations
Product and service sales
Written and verbal communication
Stocking and replenishing
Money handling
Product knowledge
Records Maintenance
Refund handling
Guest inquiries
Purchase assistance
Timeline
Social Welfare Committee Member
Western Michigan University
01.2021 - 05.2022
Daycare Assistant Teacher
Kalamazoo Drop-In Child Care Center
10.2019 - 03.2022
Bakery Associate
Open Hearts Bakery
03.2019 - 07.2019
Outreach Ministry Volunteer
Emerging HOPE Family Strengthening Program
01.2019 - Current
Bachelor of Arts - Social Work
Western Michigan University
08.2015 - 04.2021
Crew Member / Cashier
McDonald’s Corporation
05.2013 - 05.2014
Associate of Arts - Liberal Arts/General Studies
Kalamazoo Valley Community College
09.2012 - 05.2014
In-Home Caregiver
North Carolina Department Of Health And Human Services
06.2007 - Current