Carmela Treulich

• Maintained clean and well-organized environment for client happiness and safety.
• Built and maintained strong relationships with residents and taking care of their wants and needs when needed.
• Driving places in the Company and using the bus with residents to local shopping areas, restaurants, banks, malls, winery and help them shop.
• Entertain residents and do arts and crafts.
• Answered questions and responded to inquiries to deliver high level of service to patients.
• Recommended improved life choices to enhance client outcomes.

Working with challenging students, adults with disabilities on wheelchairs. Unloading and loading passengers.

• Used scheduling software to delegate resources and manage calendars.
• Checked stock to determine inventory levels and maintain office supply products.
• Executed record filing systems to improve document management and organization.
• Instituted new employee training procedures to reduce onboarding process time length.
• Coordinated repairs for office equipment to keep equipment functional and running.
• Obtained signatures for financial documents and internal and external invoices.
• Trained and mentored coworkers to build and strengthen team.
• Answered incoming calls and recorded accurate messages.
• Served as contact person and source of information to maintain good communication with clients.
• Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.

• Using EncoderPro, and Tietronix Software
• General office administration consisting of typing, filling and handling of phones.
• Ordered supplies materials, medical equipment.
• Documented all care provided to patients into reports for submission.
• Booking appointments and canceling appointments.
• Taking care Doctors orders for emergency care.

• Switchboard - calls coming in and direct to the appropriate sales team and sales managers.
• Handling paperwork and make sure the customers signs the papers Handling money for when customers pick up the vehicle and return the papers to the Service Department, Handling mail Send emails and forward messages to appropriate managers.