Carmelia Patrick
Schenectady,NY
Summary
Dynamic leader with the ability to connect individuals to community resources. Skilled in creating person-centered life plans while communicating and collaborating with support systems.
Overview
12
12
years of professional experience
Work History
Program Director
Mohawk Opportunities
10.2022 - Current
- Evaluate client referrals regarding admission into community residence.
- Communicate and collaborate with service providers and family members.
- Oversees service provision that are client centered and focus on client’s transitional goal.
- Oversees maintenance of facility and program budget.
- Supervision of all staff members including training and development.
- Participate in agency supervisory team which influences activities of the agency.
HEALTH HOME PLUS CARE COORDINATOR
Mohawk Opportunities, Inc
09.2022 - 10.2022
- Met directly with patient to assess needs and develop individualized continuing care plan in collaboration with physician
- Liaised cross-functionally to develop comprehensive treatment support plans for patients
- Promoted chronic disease management concepts, health screening, and preventive health initiatives to targeted patients
- Advocated for patients in healthcare or social service environments to promote wellness and autonomy
- Identified at-risk populations using approved screening tool and followed established reporting procedures
- Established and maintained relationships with other community agencies and organizations to meet community needs and avoid duplication of services.
HEALTH HOME CARE MANAGER
Mohawk Opportunities, Inc
11.2018 - 09.2022
- Worked in cooperation with family and outside providers to meet physical and emotional needs of patient
- Engaged clients through conversation and companionship, promoting independence and social requirements
- Transported client to doctor's office and essential errands
- Connect clients to community resources of their interest
- Collaborated with mental health professionals and other staff members to perform clinical assessments and developed treatment plans
- Gathered information about community mental health needs and resources that was used in conjunction with therapy
- Met with families, probation officers, police, or other interested parties to exchange necessary information during treatment process.
CASE MANAGER
Parsons Child & Family Center
06.2015 - 06.2016
- Participate as a Crisis Team Clinician on an as needed basis
- Consult with other community agencies to identify potential resources for case management services
- Assures that quality services, identified in the safety plan are delivered
- Monitors family and provider satisfaction with the services provided
- Facilitate communication of families, caregivers, participants, agency, and collateral staff, working diligently to assure smooth transition of crisis services to ongoing services
- Complete all record keeping and reporting requirements associated with program as required, progress notes, service utilization and monthly statistics and reports
- Next day coordination to link children, adolescents, and their families to a broad range of services which includes acting on behalf of these youth or their families to access and obtain services or benefits to which they are entitled.
QUALIFIED PROFESSIONAL
RHA
07.2012 - 04.2014
- Counseled clients or patients to assist in overcoming dependencies, adjusting to life, or making changes
- Performed crisis interventions with clients
- Evaluated clients' physical and mental condition, based on review of client information
- Acted as client advocates to coordinate required services or to resolve emergency problems in crisis situations
- Delegated tasks to team members according to individual strengths
- Assisted managers with employee recruitment and interviews
- Coordinated employee schedules according to availability and approved shift changes
- Organized workflow tasks to prevent downtime and production gaps.
QUALIFIED PROFESSIONAL
Recovery Innovation
11.2011 - 05.2012
- Counseled clients or patients to assist in overcoming dependencies, adjusting to life, or making changes
- Performed crisis interventions with clients
- Evaluated clients' physical and mental condition, based on review of client information
- Acted as client advocates to coordinate required services or to resolve emergency problems in crisis situations
- Delegated tasks to team members according to individual strengths
- Assisted managers with employee recruitment and interviews
- Coordinated employee schedules according to availability and approved shift changes
- Organized workflow tasks to prevent downtime and production gaps.
Education
MASTER OF ARTS (M.A.) IN FORENSIC PSYCHOLOGY -
Argosy University
Atlanta, Georgia12.2012
BACHELOR OF ARTS (B.A.) IN PSYCHOLOGY -
Clark Atlanta University
Atlanta, Georgia12.2006
Skills
- Problem Solving/Conflict Resolution
- Supporting Daily Living Needs
- Customer Experience
- Professional Relationships
- Active Listening
- Electronic Patient Medical Record
- Organizational Goal Development
- Organizational Leadership
- Regulatory Compliance
- Basic Accounting and Data Management Skills
Timeline
Program Director
Mohawk Opportunities
10.2022 - Current
HEALTH HOME PLUS CARE COORDINATOR
Mohawk Opportunities, Inc
09.2022 - 10.2022
HEALTH HOME CARE MANAGER
Mohawk Opportunities, Inc
11.2018 - 09.2022
CASE MANAGER
Parsons Child & Family Center
06.2015 - 06.2016
QUALIFIED PROFESSIONAL
RHA
07.2012 - 04.2014
QUALIFIED PROFESSIONAL
Recovery Innovation
11.2011 - 05.2012
MASTER OF ARTS (M.A.) IN FORENSIC PSYCHOLOGY -
Argosy University
BACHELOR OF ARTS (B.A.) IN PSYCHOLOGY -
Clark Atlanta University