Carmelina Cole
Olivehurst,CA
Summary
Compassionate and reliable, with natural ability to connect with individuals and provide essential support. Possesses understanding of personal care and home management, along with skills in communication and organization. Dedicated to enhancing quality of life for clients through attentive and empathetic care. Care professional with proven track record in delivering compassionate and reliable in-home support services. Adept at assisting clients with daily living tasks and ensuring their comfort and safety. Known for strong teamwork and adaptability to changing care needs, fostering supportive environment.
Overview
8
8
years of professional experience
Work History
IHSS Care Provider
Fernando Avelar
Olivehurst, CA
05.2023 - 02.2024
- Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
- Provided transportation and appointments management.
- Provided transportation for clients to medical appointments, social events, and other necessary outings.
- Ensured a safe and comfortable environment by maintaining a clean and organized living space.
- Promoted mental wellness by engaging clients in meaningful conversations and recreational activities suited to their interests.
- Demonstrated patience and empathy while assisting clients experiencing cognitive or physical challenges.
- Advocated for the rights of clients within the healthcare system, ensuring access to necessary resources and services.
- Managed challenging behaviors effectively through de-escalation techniques and clear communication strategies.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Provided compassionate and patient-focused care to cultivate well-being.
- Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
- Provided mobility assistance such as walking and regular exercising.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Live-In Nanny
Carlos Hernandez
West Sacramento, CA
08.2016 - 05.2020
- Prepared nutritious meals and snacks, adhering to dietary restrictions or preferences as needed.
- Maintained a clean living space by performing light housekeeping duties such as laundry, dishes, and tidying up play areas.
- Created a positive atmosphere in the home that fostered trust between the nanny, parents, and children alike.
- Administered medications or provided basic first aid when required, ensuring proper care of the child''s health needs.
- Assisted parents in managing schedules and appointments, ensuring smooth family operations.
- Implemented effective bedtime routines that promoted healthy sleep patterns for both young children and teenagers alike.
- Adapted swiftly to changes in family dynamics or schedules, demonstrating flexibility and resourcefulness in providing high-quality childcare services.
- Ensured children''s safety and well-being with thorough supervision during indoor and outdoor playtime.
- Managed behavioral issues effectively, implementing appropriate disciplinary actions in line with parental guidelines.
- Fostered emotional growth and social skills through consistent daily routines and clear communication.
- Communicated effectively with children of various ages to establish rapport and understand individual needs appropriately.
- Collaborated with parents on setting goals for children''s growth, tracking progress regularly through open communication channels.
- Actively participated in family vacations and events as an additional support system for managing children''s needs while maintaining a professional demeanor.
- Addressed any concerns regarding childcare directly with parents to maintain transparency in decision-making processes about the child''s welfare.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Assisted with light housekeeping duties as well as running errands.
- Regularly traveled with family to help with vacation activities and childcare.
- Transported children to and from activities using personal or family vehicle.
Nite Front and Housekeeping
Hawthorne Hotel
Sacramento, CA
11.2018 - 07.2019
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Collaborated with team members on special projects, resulting in improved productivity and project completion within deadlines.
- Promoted a positive work environment by providing courteous assistance to colleagues and clients alike.
- Supported office management with inventory control, ordering supplies as needed to maintain operational efficiency.
- Ensured smooth communication between clients, staff, and management through professional phone etiquette and message handling.
- Enhanced the overall client experience by maintaining a clean and welcoming reception area.
- Served as an integral part of the office support system, consistently delivering high-quality results under pressure.
- Improved office workflow by accurately managing data entry tasks for timely record updates.
- Demonstrated adaptability through cross-training in multiple office functions, increasing versatility to provide coverage when necessary.
- Enhanced customer satisfaction by efficiently managing front and back desk operations.
- Provided exceptional customer service, resolving issues promptly to ensure client satisfaction.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed data entry and filing to keep records updated for easy retrieval.
- Completed all tasks in compliance with company policies and procedures.
- Resolved customer problems and complaints.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Handled assignments independently with good judgement and critical thinking skills.
- Helped office staff prepare reports and presentations for internal or client-related use.
Education
None - Pharmacy Tech
Yuba City High
Yuba City, CASkills
- Patient Care included staying with patient at hospital thru the evening an early mornings , went for nurse all day and nite , sought help for patient so she could use rest room or sit to eat , patient had memory loss forgetting how to use remote , adjust bed, and use phone and buzz for nurse Changed her bedding , and went for food in cafeteria and water, extra blankets , patient didn’t sleep any longer than a hour she was in constant pain , she had surgery , and had issues with making it to the bathroom as she couldn’t walk
Languages
English and spanish
Elementary
Timeline
IHSS Care Provider
Fernando Avelar
05.2023 - 02.2024
Nite Front and Housekeeping
Hawthorne Hotel
11.2018 - 07.2019
Live-In Nanny
Carlos Hernandez
08.2016 - 05.2020
None - Pharmacy Tech
Yuba City High