Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Languages
References
Timeline
Generic

Carmelina Pellechia

Norfolk,VA

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Barista

Trio Coffee Bar
Norfolk, VA
11.2024 - Current
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Monitored inventory levels of supplies and restocked when necessary.

PCA

Independant
Hampton, VA
01.2023 - Current
  • Transported clients from one location to another in an efficient manner.
  • Prepared meals according to dietary guidelines set forth by the physician or dietitian.
  • Collaborated with family members and other healthcare professionals to develop individualized care plans for each patient's needs.
  • Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
  • Accompanied clients to doctor's appointments and outings when necessary.
  • Administered medications orally or topically as directed by physician orders.

Cosmetologist

Self-employed
Hampton, VA
01.2017 - Current
  • Applied makeup for special occasions such as weddings or proms.
  • Ensured proper sanitation practices were followed at all times.
  • Developed a loyal client base through excellent customer service.

Waitress

Annas Italian Restaurant
Hampton, VA
05.2019 - 08.2023
  • Processed payments accurately using cash registers or POS systems.
  • Developed positive relationships with regular customers through friendly conversation.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Took orders for food and drinks and delivered them to guests.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.
  • Bussed tables as needed during peak hours.
  • Shipment and inventory management

Education

High School Diploma -

Kecoughtan High School
Hampton
07-2023

Skills

  • Customer service
  • Cash handling
  • Health and safety
  • Inventory management
  • Point of sale systems
  • Coffee preparation
  • Conflict resolution
  • Effective communication
  • Time management
  • Attention to detail
  • Relationship building
  • Problem solving

Certification

  • CPR Certified
  • First Aid Certified

Affiliations

  • Volunteer work for teachers aid

Languages

English
Native/ Bilingual
Italian
Native/ Bilingual

References

References available upon request.

Timeline

Barista

Trio Coffee Bar
11.2024 - Current

PCA

Independant
01.2023 - Current

Waitress

Annas Italian Restaurant
05.2019 - 08.2023

Cosmetologist

Self-employed
01.2017 - Current

High School Diploma -

Kecoughtan High School

Similar Profiles

CREATE PROFILE