Carmelita Catala
Clementon,United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Energetic employee with a passion for food and commitment to providing customers with exceptional culinary experiences. Team player offers clear communication and problem-solving.
Overview
6
6
years of professional experience
Work History
Certified Culinary Professional
Longhorn Steakhouse
100 Rockhill Drive Bensalem, PA 19020
11.2020 - Current
- Inspected deliveries for accuracy and safety.
- Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
- Established food preparation procedures and guidelines to promote meal consistency and quality.
- Conducted inspections of food preparation and dining facilities to verify compliance with health and safety regulations.
- Monitored food quality and presentation to maintain high standards.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Measured and mixed ingredients according to precise recipes for best results.
Server
Longhorn Steakhouse
100 Rockhill Drive Bensalem, PA 19020
11.2020 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
Bartender
Longhorn Steakhouse
100 Rockhill Drive Bensalem, PA 19020
11.2020 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per-sale revenues and maximizing profits.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Certified Trainer
Longhorn Steakhouse
100 Rockhill Drive Bensalem, PA 19020
04.2020 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored participant workflow and behaviors throughout the training process.
- Maintained organization of materials and equipment.
- Documented attendance, participation, and progress.
Server
Friendlys Ice Cream
707 Neshaminy Mall Bensalem, PA 19020
06.2018 - 03.2020
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep the dining room and work areas clean.
- Collected payment for food and drinks served, balanced cash receipts, and maintained an accurate cash drawer.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Fountain Worker
Friendlys Ice Cream
707 Neshaminy Mall Bensalem, PA 19020
06.2018 - 03.2020
- Kept kitchen, counter, and dining areas cleaned and sanitized.
- Completed milkshakes and ice cream desserts for customers.
- Kept drawer balanced by accurately processing cash, credit, and debit payments.
- Properly labeled and stored food and fresh ingredients in a cooler or freezer to optimize freshness.
Education
Associate of Arts - Hospitality Management
Bucks County Community College
Newtown, PA12.2023
High School Diploma -
Bensalem Twp High School
Bensalem, PA06.2020
Skills
- Food Presentation
- ServSafe Certification
- Sanitation Practices
- Multitasking
- Problem-Solving
- Customer Service
- Team Leadership
- Culinary Techniques
- Preparing Food
- Serving Food
Timeline
Certified Culinary Professional
Longhorn Steakhouse
11.2020 - Current
Server
Longhorn Steakhouse
11.2020 - Current
Bartender
Longhorn Steakhouse
11.2020 - Current
Certified Trainer
Longhorn Steakhouse
04.2020 - Current
Server
Friendlys Ice Cream
06.2018 - 03.2020
Fountain Worker
Friendlys Ice Cream
06.2018 - 03.2020
Associate of Arts - Hospitality Management
Bucks County Community College
High School Diploma -
Bensalem Twp High School