Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

Carmella Geizer

Willoughby,OH

Summary

Healthcare professional with proven track record in managing front-desk operations, patient scheduling, patient care and medical records. Known for collaborative approach and achieving efficient office workflows, adapting to changing needs with ease. Skilled in patient communication, appointment coordination, and administrative support. Experience in Epic, Experity and ModMed EMR systems. 8+ years of Retail experience. Proficient in driving sales, product knowledge and ensuring customer satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Medical Receptionist

Optima Dermatology
02.2024 - Current
  • Managed patient scheduling and appointment confirmations to optimize clinic workflow.
  • Provided front desk support by answering phone calls, addressing inquiries, and directing patients efficiently.
  • Checked patient insurance, demographic, and health history to keep information current.

Patient Care Technician/Receptionist

WellNow Urgent Care
07.2022 - 02.2024
  • Monitored vital signs and documented patient information accurately and promptly.
  • Provided support in administering medications as directed by medical staff.
  • Assisted healthcare professionals in patient assessments and care delivery.
  • Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.

Phlebotomist

CSL Plasma
06.2021 - 11.2021
  • Setting up the apheresis machines, Disconnecting donors as well as performing basic phlebotomy skills and steps.
  • Collaborated with medical staff to optimize workflow in plasma donation processes.
  • Ensured accurate labeling and documentation of specimens for laboratory processing.
  • Monitored patients during procedures, providing reassurance and support to enhance comfort.

Style Consultant

Target
10.2020 - 05.2021
  • Putting merchandise away and cleaning the areas I work in.
  • Analyzed customer preferences to provide tailored styling recommendations.
  • Collaborated with team members to maintain visual merchandising standards.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.

Coordinator/Sale's Associate

TJMaxx
10.2019 - 03.2021
  • Executed sales strategies to increase product visibility and drive revenue growth.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Education

Certificate -

Phlebotomy Training Specialist
Independence, OH
03.2021

High School Diploma -

Treca Digital Academy
Marion, OH
02.2014

Skills

  • Dependability
  • Product Sales
  • Guest Services
  • Teamwork
  • Communication
  • Organizational
  • Time Management
  • Attention To Detail
  • Front desk operations
  • Telephone etiquette
  • Office administration
  • Patient registration
  • Payment collection
  • Documentation

Certification

Phlebotomy Technician Certificate

LANGUAGES

English

Timeline

Medical Receptionist

Optima Dermatology
02.2024 - Current

Patient Care Technician/Receptionist

WellNow Urgent Care
07.2022 - 02.2024

Phlebotomist

CSL Plasma
06.2021 - 11.2021

Style Consultant

Target
10.2020 - 05.2021

Coordinator/Sale's Associate

TJMaxx
10.2019 - 03.2021

High School Diploma -

Treca Digital Academy

Certificate -

Phlebotomy Training Specialist

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Carmella Geizer