Carmella Glenn-Guess
Manhattan,Illinois
Summary
Being a highly motivated, positive individual with great organizational and communication skills has been rewarding. Being able to take leadership direction from supervisors, as well as being a team player has been an attribute. A willingness to learn and an emphasis on teamwork are essential qualities of successful individuals. Being a law enforcement professional with 13 years' experience in protecting and serving the public through policing, offering experience and strengthening trust between civilians and law enforcement has allowed the process of relationship building to be successful.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Off Duty Police Officer
Allied Universal Security Services
Kansas City, MO
11.2018 - Current
- Provide armed security services at various high end/big box retail stores
- Ensure safety of employees and customers
- Established pleasant/comfortable working environment
- Resolve problems, and provided exceptional service
Police Officer
Police Department
Lynwood, IL
03.2020 - 06.2021
- Worked within community with residents and business
- Conducted preliminary investigations
- Gathered evidence/made arrests when necessary
- Conducted traffic stops
- Prepared/completed summary reports
- Issued citations for local ordinance violations
- Enforced Federal/State/Local Laws
- Enforced felony arrests
- Answered calls for service
- Attended NEMERT Training
- Attended monthly court call
Security Liaison
Rich Township
Matteson, IL
11.2018 - 01.2021
- Monitored designated areas of building/grounds (947 students)
- Maintained high visibility per school district guidelines throughout school day/supervised hallways/cafeteria/ gym areas
- Provided support for school administration with discipline & crisis plans
- Provided support for parents/outside agencies when necessary
- Developed and maintained courteous and effective working relationships
Home Health Care Aide
Addus Homehealth Care
Homewood, IL
08.2013 - 08.2019
- Followed care plan for 10 clients/report on completed tasks
- Transported clients to run essential errands
- Assisted clients with self-administration of medications
- Being part of clients Care Team, observe/report any changes to clients condition
- Traveled to clients' homes to complete healthcare services and promote continuity of care
Police Officer
Robbins
Robbins, IL
08.2018 - 07.2019
- Worked within community with residents and businesses
- Conducted preliminary investigations
- Gathered evidence/made arrests when necessary
- Conducted routine traffic stops
- Prepared/completed summary reports
- Enforced Federal/State/Local Laws
- Issued citations for local ordinance violations
- Answered calls for service
- Continued NEMERT training
House Manager/Direct Support Person
Individual Advocacy Group
Romeoville, IL
09.2016 - 09.2018
- Supervised/assisted 3 adult individuals in activities of daily living
- Completed reports related to each individual client
- Supported clients within residence to maintain safe homelike environment
- Supported clients to integrate within community
- Organized/administered medications
- Monitored client emotional behaviors
- Attended transitional meetings
- Supported clients during court/family meetings
- Supported clients during quarterly psychological appointments
- Researched/planned fun activities that would be enjoyable for both residents and family members, including trips to Navy Pier, movie theatres, bowling, flea markets, employment workshops
- Coordinated with community-based employment providers to meet needs of residents with mental health related issues
- Taught life skills, which included completing chores and cooking meals, offering positive reinforcement
- Updated client files with current vitals, behaviors and other data relevant to treatment planning.
Police Officer
Dolton Police Department
Dolton, IL
05.2002 - 09.2012
- Worked within community with residents and businesses
- Conducted preliminary investigations
- Gathered evidence/made arrests when necessary
- Conducted traffic stops
- Prepared/completed summary reports
- Issued citations for local ordinance violations
- Enforced Federal/State/Local Laws
- Answered calls for service
- Attended NEMERT Training
- Attended monthly court call
- Director of Community Relations (4 years)
- School Resource Officer
Education
BS - Psychology
Governors State University
University Park, IL05.2016
AA - Liberal Arts
Prairie State College
Chicago Heights, IL05.2015
Skills
- Conflict Resolution
- Problem Solving
- De-escalation
- Effective Communication
- Report Writing
- Field Training Officer
- Verbal and Written Communication
- Community Relations
- Public Service
Accomplishments
- A Review of the use of Force with a Firearm
- Active Shooter/Alice
- Trauma Informed Response to Sexual Assault/Abuse, Mental Illness, Mental Health Awareness, Domestic Violence
- Police Citizen Relations, Juvenile Aggression, Use of Force, Field Training (San Jose Model), Practical Shooting Skills, Hate Crimes Investigations, Knife Defense, Practical Surveillance
- Field Sobriety Testing, HAZMAT, Identity Theft
- Crimes Against the Elderly, Crime Free Housing
- Medline University: Continued Health Education Training
Certification
State of Illinois Law Enforcement Certification-Full Time
40 hour Law for Police-Part Time Waiver
Timeline
Police Officer
Police Department
03.2020 - 06.2021
Off Duty Police Officer
Allied Universal Security Services
11.2018 - Current
Security Liaison
Rich Township
11.2018 - 01.2021
Police Officer
Robbins
08.2018 - 07.2019
House Manager/Direct Support Person
Individual Advocacy Group
09.2016 - 09.2018
Home Health Care Aide
Addus Homehealth Care
08.2013 - 08.2019
Police Officer
Dolton Police Department
05.2002 - 09.2012
BS - Psychology
Governors State University
AA - Liberal Arts
Prairie State College
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