Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carmella Hall

Prosser,WA

Summary

Proven team contributor and adept in sanitizing protocols, I significantly enhanced customer satisfaction and operational efficiency at Swig. Skilled in clear communication and inventory restocking, my ability to learn swiftly and represent company values positively stands out. I excel in creating welcoming environments and improving performance, ensuring high standards are met with every task. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

2
2
years of professional experience

Work History

Crew Member

Swig
Prosper, Texas
05.2023 - 04.2024
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Organized and restocked supplies to support operations and team productivity.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Maintained an organized work area to ensure efficient operations.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.

Hostess

Eddiesitalianrestaurant
Prosper, Texas
03.2022 - 05.2023
  • Collected reservation information and communicated updates to guests via mobile device or in-person.
  • Answered phones promptly to record and confirm reservations.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Communicated with servers about new tables, changes in food availability and customer comments.

Education

Collin County Community College
Celina TX

Skills

  • Clear communication
  • Performance improvement
  • Sanitizing
  • Team contributions
  • Company standards
  • Inventory restocking
  • Positive company representation
  • Willingness to learn

Timeline

Crew Member

Swig
05.2023 - 04.2024

Hostess

Eddiesitalianrestaurant
03.2022 - 05.2023

Collin County Community College
Carmella Hall