Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carmella Jones

Milwaukee,WI

Summary

Coordinated delivery of optimal patient care to diverse patients through effective monitoring and treatment organization. Skillfully conduct assessments, update all documentation, and complete ongoing case reviews to strengthen support. Well-versed in enforcing strict controls to quickly identify and resolve concerns. Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.

Overview

7
7
years of professional experience

Work History

Personal Caregiver

Assisted Handa
Waukesha, WI
04.2017 - Current
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
  • Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.
  • Developed rapport to create safe and trusting environment for care.

Case Manager

Broadstep Behavioral
Milwaukee, WI
11.2019 - 12.2020

The Residential Program Manager is responsible for the oversight of programming in our 24/7 group homes. This involves the direct supervision, coaching, development and oversight of personnel matters, physical site maintenance/quality assurance, licensing/certification requirements, budget expenditures & collateral relationships. This is a full time position with an on call rotation.

Administrative Assistant

Bell Therapy
Milwaukee, WI
07.2019 - 11.2020

Administrative Assistants handle routine and advanced duties for other professionals. Organize files, create correspondence, prepare reports and documents, manage calendars to schedule appointments, sort mail, prepare invoices and offer general staff support. Serve as an initial point of contact, answering phones and greeting visitors. Engage in event planning and meeting setup and implementation. Often make travel arrangements and generate itineraries. Also deal with other people from a wide variety of levels, from clients to management and even corporate CEOs.

Education

Associate of Science - Human Services

Milwaukee Area Technical College
Milwaukee, WI
12.2016

Bachelor of Science - Human Services

Upper Iowa University
Milwaukee, WI
12.2018

Skills

  • Community integration
  • Clinical quality program standards
  • Progress documentation
  • Meal planning and preparation
  • Case Management
  • Direct Patient Care
  • Documentation Proficiency
  • Patient Assessments
  • Treatment planning

Timeline

Case Manager

Broadstep Behavioral
11.2019 - 12.2020

Administrative Assistant

Bell Therapy
07.2019 - 11.2020

Personal Caregiver

Assisted Handa
04.2017 - Current

Associate of Science - Human Services

Milwaukee Area Technical College

Bachelor of Science - Human Services

Upper Iowa University
Carmella Jones