Carmella Turner
Deerwood,MN
Summary
Versatile team member offering over 20 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
20
20
years of professional experience
Work History
Bartend/Bartender/Server/Cook Operator
40 Club Banquet Center
01.2015 - Current
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Sales Clerk
Super One Liquor
05.2022 - 12.2023
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
- Researched wine and liquor products in order to recommend to customers.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Developed strong relationships with customers, driving repeat business and loyalty.
Assistant Manager
Rafferty’s Pizza
05.2019 - 05.2021
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Defined clear targets and objectives and communicated to other team members.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Office Manager
Roth RV
04.2017 - 05.2018
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Clerk
United States Post Office
02.2014 - 04.2017
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Processed incoming and outgoing mail and packages according to established procedures.
Owner
Handmaid Design and Graphics
01.2005 - 05.2012
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
Associate of Arts - Graphic Design
Three Rivers Community College
Norwich, CT05.2004
Skills
- Friendly and Helpful
- Goal-Oriented
- Honest and Dependable
- Computer Proficiency and Microsoft Office
- Adaptable and Flexible
- Customer Service
- Strong Communication and Interpersonal Skills
- Strong multitasking
- Highly reliable
- Liquor, beer, and wine knowledge
- Engaging personality
- Teamwork and Professionalism
Timeline
Sales Clerk
Super One Liquor
05.2022 - 12.2023
Assistant Manager
Rafferty’s Pizza
05.2019 - 05.2021
Office Manager
Roth RV
04.2017 - 05.2018
Bartend/Bartender/Server/Cook Operator
40 Club Banquet Center
01.2015 - Current
Clerk
United States Post Office
02.2014 - 04.2017
Owner
Handmaid Design and Graphics
01.2005 - 05.2012
Associate of Arts - Graphic Design
Three Rivers Community College
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