Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Interests
Timeline
Generic

Carmella Vittetoe

Clarksville

Summary

Previous retail worker with 3+ years of experience and readiness for this role. Adept at handling cash, card, and check transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships. Resilient when setbacks occur, and a quick hands-on learner. Eager to learn new skills and help coworkers at every opportunity.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

Hilltop Supermarket
05.2022 - 05.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Online Personal Shopper

Walmart
11.2023 - 11.2024
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Tracked substitutions and informed customers of changes.
  • Developed loyal client relationships through excellent communication skills and a genuine commitment to fulfilling their shopping needs.
  • Collaborated with fellow personal shoppers to exchange insights and best practices for maximizing client satisfaction.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.

Education

Bachelor of Education - Elementary Education

Austin Peay State University
Clarksville, TN
06-2028

Skills

  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer relations
  • Professionalism and courtesy

Affiliations

  • APSU ROTC "Governors Guard"
  • Tennessee Army National Guard

Certification

  • FEMA Community Emergency Response Team (CERT) Certification - May 2024

Interests

  • Missionary work for my campus and local church ministry
  • Sketching and drawing
  • Photography
  • Cooking for friends and family gatherings
  • Trying new recipes and food trends
  • Traveling, day trips with family
  • Rollerskating/rollerblading

Timeline

Online Personal Shopper

Walmart
11.2023 - 11.2024

Cashier

Hilltop Supermarket
05.2022 - 05.2025

Bachelor of Education - Elementary Education

Austin Peay State University

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