Sara N. Weichold
St Louis,MO
Summary
Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life. Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
24
24
years of professional experience
Work History
Case Manager/ Youth Advocate
EDSI/ SLATE
St. Louis, MO
07.2022 - Current
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Provided crisis intervention support for clients in emergency situations.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Conducted home visits to assess the safety of living environments for clients.
- Developed individualized care plans with input from clients and their families.
- Collaborated with medical professionals to coordinate treatment plans for clients.
- Maintained accurate case records and documentation according to agency guidelines.
- Compiled reports on cases and submitted them to supervisors as required.
- Attended court hearings as a representative of the organization when needed.
- Counseled clients on available resources within the community that could help meet their needs.
- Organized group activities to provide socialization opportunities for clients.
- Provided referrals to appropriate health care providers or other community resources.
- Educated clients about mental health conditions, medications and self-care techniques.
- Participated in interdisciplinary team meetings to discuss treatment options.
- Monitored client progress through regular follow-up contacts.
- Supported family members by providing information on local support groups.
- Participated in professional development activities related to case management best practices.
- Acted as an advocate for vulnerable populations by advocating for policy changes at the state level.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Maintained up-to-date case records with case activity status.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Developed trusting relationships with social services, health care providers and governmental agencies.
- Assisted individuals with eligibility for available benefits.
- Advocated for clients by obtaining information regarding treatment options and clinical status.
- Consulted with staff on resolution of complex service issues.
Parking Attendant
St. Louis City
St. Louis, MO
07.2012 - 07.2022
- Developed and implemented communication strategies to increase public awareness of company products and services.
- Assisted customers with finding available spaces in the lot.
- Monitored entrances, exits and lots to ensure compliance with parking policies.
- Collected payments for parking fees from customers.
- Greeted customers and provided information about parking fees, regulations and services.
- Enforced parking rules and ordinances for the public safety of motorists and pedestrians.
- Monitored traffic flow in assigned area, ensuring all vehicles followed proper regulations.
- Patrolled parking lots to identify unauthorized vehicles and issue citations.
Security Officer
Salvation Army Harbor Light Center
St. Louis, MO
05.2010 - 04.2012
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Checked for safety hazards and took corrective action when necessary.
- Monitored vital signs of detoxing patients.
- Provided emotional support to patients during the process of detoxification.
- Conducted urine drug screens for accuracy of patient records.
- Maintained a safe, secure environment for all detoxing patients.
- Educated patients on the risks and benefits of continuing with treatment or stopping substance use.
- Facilitated individual counseling sessions with detoxing clients.
- Provided crisis intervention services when necessary.
Juvenile Overnight Supervisor
Preferred Family Healthcare Inc.
Jefferson City, MO
01.2001 - 01.2002
- Provided individual, family, and group counseling for juveniles in a residential setting.
- Conducted intake assessments and interviews with juvenile clients to assess needs and develop treatment plans.
- Developed behavior management plans for youth exhibiting challenging behaviors.
- Collaborated with other professionals to ensure comprehensive services were provided.
- Engaged with youth in recreational, treatment-focused and educational activities to encourage growth and interpersonal skill development.
- Transported and supervised youth to facilitate off-site appointments and recreational activities.
- Documented actions and incidents associated with youth program participants.
- Coordinated resources to support clients and help each achieve targets.
- Referred individuals to outside resources and services for additional support.
- Encouraged development of relevant skills to help overcome specific concerns.
Education
High School Diploma -
Roosevelt High School
St Louis, MO05-1999
Skills
- Group Therapy
- Records Management
- Performance Tracking
- Regulatory Compliance
- Patient support
- Case Management
- Client Advocacy
- Care Coordination
- Community Outreach
- Documentation And Reporting
- Relationship Building
- Social Work
- Case Management Tracking
- Patient Management
- Resource Management
- Administrative Support
- Customer Service
- Call handling
- Office Administration
- Report Writing
- Data Entry
- Clerical Support
- Positive Attitude
- Strong Problem Solver
Accomplishments
- community empact award
Affiliations
- Change Agent for Michael Brown Sr Foundation
- Member of Cary on the Ball Organization
- Non Active member of the Black Panther (St. Louis)
Timeline
Case Manager/ Youth Advocate
EDSI/ SLATE
07.2022 - Current
Parking Attendant
St. Louis City
07.2012 - 07.2022
Security Officer
Salvation Army Harbor Light Center
05.2010 - 04.2012
Juvenile Overnight Supervisor
Preferred Family Healthcare Inc.
01.2001 - 01.2002
High School Diploma -
Roosevelt High School
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