Carmello Wesley
Charlotte,NC
Summary
Energetic Cashier with 2 years of experience assisting customers with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boosts sales by explaining current promotions, relating to customers and building rapport. Knowledgeable Student talented at learning quickly and adding value to any team. Strong history of successful projects using leadership, communication and teamwork to complete tasks. Solid academic achievement paired with demonstrated commitment and integrity.
Overview
5
5
years of professional experience
Work History
Full Time Student
University of North Carolina at Charlotte
Charlotte, NC
08.2022 - Current
- Delivered high-quality communications materials and tactics to create emotional connections with target audiences.
- Collaborated with team to promote, plan and organize communication materials.
- Utilized digital and computer software to upload, post or edit online content.
To-Go Server
Outback Steakhouse
Charlotte, NC
11.2023 - 11.2023
- Provided customer service by answering questions, addressing complaints, and resolving issues in a timely manner.
- Ensured compliance with health safety standards for all food handling procedures.
- Organized and tracked to-go orders while maintaining accuracy.
- Checked during and after production to verify order accuracy and confirmed side, napkin and utensil quantities.
Grocery Bagger
Fort Bragg Commissary
Fort Bragg, NC
04.2020 - 04.2023
- Assisted customers with getting groceries loaded in vehicles.
- Collected empty carts and returned each to store to minimize loss and damage to store property.
- Retrieved carts from returns and parking lot.
Frontline Cashier and Cart Attendant
Walmart
Fayetteville, NC
05.2021 - 06.2022
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Engaged customers in friendly conversation, carefully handled bagged items, offered additional services and thanked customers for business.
- Gathered and corralled shopping carts, ferried carts back to store and helped guests carry out and load larger items or large grocery orders.
- Kept entrances clean of debris or clutter, cleaned up spills throughout store, stocked shelves and cleaned restrooms and other surfaces.
- Helped customers find stock, manned register, bagged groceries and retrieved and replaced damaged items noticed at checkout.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- Counted and balanced cashier drawers.
Shelf Stocker
Roses, Variety Wholesalers
Fayetteville, NC
01.2021 - 04.2021
- Counted and stocked different types of merchandise to comply with inventory control tag requirements.
- Received incoming shipments for retail store, documented receipt and checked against record of incoming products ordered.
- Trained new or temporary stocking staff members in customer service and warehouse and store stocking procedures.
Floor Monitor
Surge Trampoline Park
Fayetteville, NC
02.2020 - 03.2020
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Maintained clean and hazard-free work areas to attain operational safety and regulatory compliance.
- Assisted with setting up and taking down drilling rig and various equipment.
Education
High School Diploma -
Douglas Byrd High School
Fayetteville, NC06-2022
Some College (No Degree) - Organizational Communication
University of North Carolina At Charlotte
Charlotte, NCSkills
- Loss prevention
- Merchandise stocking
- ID verification
- Liquor regulations and compliance
- Verbal and Written Communication
- Networking
- Complex Problem-Solving
- Attention to Detail
- Time Management
- Editing and Proofreading
- Basic Mathematics
Timeline
To-Go Server
Outback Steakhouse
11.2023 - 11.2023
Full Time Student
University of North Carolina at Charlotte
08.2022 - Current
Frontline Cashier and Cart Attendant
Walmart
05.2021 - 06.2022
Shelf Stocker
Roses, Variety Wholesalers
01.2021 - 04.2021
Grocery Bagger
Fort Bragg Commissary
04.2020 - 04.2023
Floor Monitor
Surge Trampoline Park
02.2020 - 03.2020
High School Diploma -
Douglas Byrd High School
Some College (No Degree) - Organizational Communication
University of North Carolina At Charlotte
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