Carmelo Liggieri
NORFOLK,VA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
8
8
years of professional experience
Work History
Cashier
Food Lion
Norfolk, VA
10.2022 - Current
- Trained Junior employees
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Associate
Chic-Fil-A
Norfolk, VA
07.2022 - 10.2022
- Maintained positive relationship with customers by providing amiable and attentive assistance.
- Demonstrated excellent communication skills while attending to customer needs.
- Managed the opening and closing of cash registers through precise counting of money, separation of charge slips and maintenance of drawer balance.
- Processed payments using point-of-sale systems.
- Trained new associates on store operations, policies, and procedures.
- Provided customer service support for inquiries, complaints, and returns.
- Performed cash register functions accurately and efficiently.
Associate
Virginia ABC
Norfolk, VA
02.2022 - 07.2022
- Verified credit card charges against purchase receipts for accuracy.
- Reported any discrepancies or errors in pricing or inventory levels to management.
- Helped customers locate items within the store using the inventory system.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Provided customer service support for inquiries, complaints, and returns.
- Processed payments using point-of-sale systems.
- Performed cash register functions accurately and efficiently.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Organized backroom areas to maintain a clean and organized work environment.
- Maintained an up-to-date knowledge of store promotions, specials, events..
Cashier/Stocker
Harris Teeter
Norfolk, VA
01.2020 - 02.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Ensured compliance with all safety regulations within the store environment.
- Performed other duties as assigned by management.
Delivery Driver
Panera Bread
Norfolk, VA
02.2017 - 02.2019
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Utilized street maps to plan and determine most efficient routes.
- Notified customers of delays to decrease calls to support.
Education
Bachelor of Science - Political Science And Government
Old Dominion University
Norfolk, VA12-2024
General Studies
Tidewater Community College
Norfolk, VA08-2022
High School Diploma -
Matthew Fontaine Maury High School
Norfolk, VA07-2017
Skills
- Cash Register Operation
- Customer Service
- POS Systems
- Payment Collection
- Payment Processing
- Product Recommendations
- Product Knowledge
- Merchandise Display
- Truck unloading
- Safe Lifting Procedures
- Merchandise Stocking
- Product Labeling
- Stock Rotation
- Display Assembly
- Price Checking
- Customer Relationships
- Supply Restocking
- Stockroom Maintenance
Accomplishments
- Was named employee of the month on several occasions during my time at Harris Teeter.
Timeline
Cashier
Food Lion
10.2022 - Current
Associate
Chic-Fil-A
07.2022 - 10.2022
Associate
Virginia ABC
02.2022 - 07.2022
Cashier/Stocker
Harris Teeter
01.2020 - 02.2022
Delivery Driver
Panera Bread
02.2017 - 02.2019
Bachelor of Science - Political Science And Government
Old Dominion University
General Studies
Tidewater Community College
High School Diploma -
Matthew Fontaine Maury High School
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