Carmelo Ramos Jr
Orlando,FL
Summary
Instructional Designer and Learning Leader with over 13 years of experience in creating impactful learning solutions across various sectors, including healthcare, government, technology, education, and finance. Proficient in adult learning theory and instructional design models such as ADDIE and SAM, utilizing eLearning tools to develop scalable training programs that enhance performance and retention. Demonstrated ability to manage comprehensive instructional design projects from needs assessment to evaluation, effectively delivering both in-person and virtual training.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Exec. Director, Learning Strategy & Development
The Millennial Guy
Orlando, FL
05.2011 - Current
- Designed and implemented custom instructional programs and eLearning modules for over 100 clients across industries, including healthcare, tech, aviation, and government.
- Led needs assessments, learning strategy development, and program delivery—resulting in a 20% increase in employee productivity, and a 15% reduction in turnover across client organizations.
- Created competency-based learning paths, interactive learning modules, and leadership development tracks using Articulate 360, Canva, and Camtasia.
- Delivered virtual and live workshops to audiences of 2,000+, maintaining an average speaker rating of 4.95 out of 5.
- Conducted post-training evaluations using Kirkpatrick Level 1–3, 360 feedback, and performance metrics to measure learning outcomes, and guide continuous improvement.
- Coached over 350 mid-level and senior professionals on leadership, performance management, and communication, many of whom earned internal promotions.
Senior Facilitator & Instructional Consultant
Pryor Learning Solutions
Mission, Kansas
01.2014 - 06.2021
- Delivered instructor-led training (ILT and vILT) to over 10,000 learners annually across diverse sectors.
- Collaborated with internal teams to redesign and modernize learning content into SCORM-compliant eLearning, aligned with business goals.
- Led the redevelopment of the customer service curriculum, resulting in a 25% boost in satisfaction scores within 90 days.
- Partnered with cross-functional stakeholders to implement post-training surveys and performance dashboards using Qualtrics and Excel.
- Provided instructional recommendations to optimize course flow, learner engagement, and knowledge retention.
Organizational Development Consultant
KenCrest Services
Blue Bell, Pennsylvania
04.2016 - 08.2018
- Designed wellness-focused learning programs and job-embedded coaching tools used by over 50 nonprofit and social service organizations.
- Developed self-paced online modules and workshop series using LMS platforms and Canva; improved employee engagement scores by 30%.
- Analyzed training effectiveness via pre/post assessments, reducing absenteeism by 20% across programs.
- Maintained a 95% client satisfaction rate and an 80% contract renewal rate by customizing learning content to organizational goals and culture.
Training & Development Consultant
Rodeo Dental & Orthodontics
Dallas, Texas
05.2015 - 09.2015
- Developed onboarding and compliance training for 15+ locations, reducing employee ramp-up time by 30%.
- Created interactive, scenario-based learning modules aligned with job role competencies, boosting training completion, and knowledge retention.
- Conducted learning needs analyses and facilitated team-building workshops that increased employee engagement by 30%.
Leadership Development Consultant
UNC Charlotte
Charlotte, North Carolina
08.2014 - 10.2014
- Designed and facilitated leadership training programs that led to a 70% increase in team productivity, and a 60% reduction in turnover in targeted departments.
- Launched a leadership workshop series tied to professional development plans and performance reviews.
- Delivered blended learning experiences, combining live sessions, asynchronous content, and action-based learning.
Education
Bachelor of Science - Business Marketing
Kean University
Union, NJ05-2011
Bachelor of Science - Communications
Kean University
Union, NJ05-2011
Skills
- Articulate 360
- Adobe Captivate
- Camtasia and Vyond
- Canva
- SCORM and xAPI
- Microsoft Office Suite
- Google Workspace
- iWork Suite
- LinkedIn Learning
- Moodle and Cornerstone
- TalentLMS and LearnDash
- Zoom and MS Teams
- GoToMeeting
- Miro and Mentimeter
- Kahoot!
- ADDIE model
- SAM framework
- Adult learning principles
- Blended learning strategies
- eLearning development
- Storyboarding techniques
- Learning analytics
- Project management
Certification
Certified Professional Coach (CPC)
Executive Coach Certification
Professional Coach Academy – ICF-Aligned
Additional Highlights
- 13+ years of cross-industry experience as a consultant, designer, and facilitator.
- Highly rated speaker, coach, and trainer with deep roots in transformational learning and change enablement.
- Passionate about creating inclusive, engaging learning that empowers professionals at every level.
Timeline
Organizational Development Consultant
KenCrest Services
04.2016 - 08.2018
Training & Development Consultant
Rodeo Dental & Orthodontics
05.2015 - 09.2015
Leadership Development Consultant
UNC Charlotte
08.2014 - 10.2014
Senior Facilitator & Instructional Consultant
Pryor Learning Solutions
01.2014 - 06.2021
Exec. Director, Learning Strategy & Development
The Millennial Guy
05.2011 - Current
Bachelor of Science - Business Marketing
Kean University
Bachelor of Science - Communications
Kean University
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