Carmelo Roggio
Elizabethtown,PA
Overview
3
3
years of professional experience
Work History
IT Services/Support, Software Developer
Freelance
01.2022 - Current
- Identifying and resolving technical issues in Mac and Windows operating systems, as well as other software applications;
- Troubleshooting various hardware and software issues; documenting steps taken; communicating clearly with the clients via telephone and email;
- Providing customer assistance for updating content on websites (standard and WordPress), changing/creating email accounts, different support systems, version control systems, databases and CRMs.
Medical Office Clerk
Medical Office
10.2022 - 10.2024
- Maintained and organized a paper-filing and paper-mailing system for patient documents and reports;
- Performed clerical tasks, filed and mailed out reports, managed charts and inventory, retrieved and updated patient records.
Education
Highschool -
Pennsylvania Cyber Charter School
Midland, PA01.2022
Skills
- Disciplined
- Attentive to detail
- Strong communication skills
- Strong problem solving skills
- Customer service skills
- Strong typing skills
- Data entry skills
- Email communication skills
- Strong Microsoft Office 365 Suite skills
Timeline
Medical Office Clerk
Medical Office
10.2022 - 10.2024
IT Services/Support, Software Developer
Freelance
01.2022 - Current
Highschool -
Pennsylvania Cyber Charter School
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