Carmelot Philippe
Miami Gardens
Summary
Committed Security Supervisor with integrity, honesty, and dedication. Strong knowledge of first-aid and emergency situation protocols. Quick-learning and highly professional in all situations.
Overview
3
3
years of post-secondary education
9
9
years of professional experience
Work History
Security Supervisor
Allied Universal Security Services
Miami
07.2024 - Current
- Trained new security personnel on procedures and protocols.
- Conducted regular inspections of premises for safety and security.
- Monitored security operations and ensured compliance with company policies.
Passenger Service Agent
Alaska Airlines
Miami
07.2020 - 07.2024
- Assisted passengers with check-in procedures and boarding processes.
- Provided information on flight schedules and gate changes to travelers.
- Handled passenger inquiries and resolved issues in a timely manner.
Hotel Front Desk Clerk
Fairmont Hotel & Resorts
San Jose
07.2017 - 07.2019
- Checked in and checked out guests efficiently using hotel management systems.
- Greeted guests warmly and provided excellent customer service throughout their stay.
- Assisted guests with inquiries, reservations, and special requests promptly.
Education
Associate of Arts -
San Diego Mesa College
San Diego, CA 07.2012 - 07.2015
Skills
- Compliance monitoring
- Security training
- Security monitoring
- Policy enforcement
- Emergency response
- Incident response
- Safety inspections
- Crisis management
Timeline
Security Supervisor
Allied Universal Security Services
07.2024 - Current
Passenger Service Agent
Alaska Airlines
07.2020 - 07.2024
Hotel Front Desk Clerk
Fairmont Hotel & Resorts
07.2017 - 07.2019
Associate of Arts -
San Diego Mesa College
07.2012 - 07.2015