Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carmen Abouna

Englewood,CO

Summary

Organized and knowledgeable professional, bringing strong skills in communication, customer service, and safety compliance. Skilled at handling multiple priorities in fast-paced environments while maintaining accuracy. Dedicated to providing excellent client support and ensuring smooth operations.

Overview

3
3
years of professional experience

Work History

Registered Nurse

Villa Pueblo Senior living
Pueblo, Colorado
02.2025 - Current
  • Utilized customer service skills and therapeutic communication to enhance the comfort and well-being of patients.
  • Followed safety protocols to ensure a secure environment for patients and staff.
  • Utilized critical thinking skills to assess and troubleshoot clinical situations accurately.
  • Collaborated with physicians, nurses, therapists, social workers and other teammates to develop individualized treatment plans for each patient.

Charge Nurse

Tomball Nursing Center
Tomball, Texas
06.2024 - 12.2024
  • Coordinated patient admissions, discharges, and transfers within the facility.
  • Implemented infection control protocols to maintain a safe healthcare environment.
  • Delegated tasks appropriately among staff members according to their qualifications.
  • Conducted daily rounds to assess patient conditions, evaluate progress towards goals, and document changes in status or plan of care as needed.
  • Oversaw medication administration, monitored distribution and documented responses.
  • Audited patient charts in real-time, verifying accuracy and completion of information.

Unit Secretary/ Student Nurse Intern

CHI/ St Lukes The Woodlands Hospital
The Woodlands, Texas
02.2023 - 12.2023
  • Facilitated communication between patients, staff, and physicians to enhance service delivery.
  • Maintained inventory of medical supplies and ensured timely replenishment for daily needs.
  • Handled incoming calls and directed inquiries to appropriate departments or personnel effectively.
  • Managed the front desk area ensuring neatness at all times.
  • Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
  • Managed unit call reception and routed calls to correct department.
  • Maintained a clean and organized front desk and reception area.

Education

Bachelor of Science - Nursing

Sam Houston State University
Huntsville, TX
05-2024

Associate of Arts - Biology

Houston Community College
Houston, TX
12-2020

Skills

  • Communication facilitation
  • Team collaboration
  • Customer service
  • Attention to detail
  • Appointment scheduling
  • Phone reception
  • Professional telephone etiquette
  • Detail-oriented approach
  • Time management
  • Problem-solving

Languages

English
Native/ Bilingual
French
Native/ Bilingual

Timeline

Registered Nurse

Villa Pueblo Senior living
02.2025 - Current

Charge Nurse

Tomball Nursing Center
06.2024 - 12.2024

Unit Secretary/ Student Nurse Intern

CHI/ St Lukes The Woodlands Hospital
02.2023 - 12.2023

Bachelor of Science - Nursing

Sam Houston State University

Associate of Arts - Biology

Houston Community College

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