Summary
Overview
Work History
Skills
Languages
Timeline
Hi, I’m

Carmen Aguilar

South Gate
Carmen Aguilar

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Manager or Assistant Manager position. Ready to help the team achieve company goals. Bilingual ( Spanish read and write).

Overview

32
years of professional experience

Work History

Bayshore Town Homes,

Assistant Apt Mgr.
01.1999 - 07.2008

Job overview

  • Helped with managing property financial records by collecting rent from 35 tenants and reconciling monthly accounts payable and receivable.
  • Conducted move-out and move-in inspections to determine charges for damages and market readiness.
  • Met with potential tenants to negotiate rent, explain occupancy terms, and show available units.
  • Prepared and processed lease and rental applications.
  • Reduced vacancy rates by effectively showcasing available units to prospective tenants when the general manager was on vacation or sick leave, or when several appointments were made for one day or weekends.
  • Conducted thorough apartment inspections for maintenance needs, ensuring a safe living environment for all residents.
  • Collaborated with the management team to develop and implement policies and procedures for increased efficiency.
  • Provided exceptional customer service, building strong relationships with both current and potential residents.
  • Kept properties in compliance with local, state, and federal regulations.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Organized community events to foster resident engagement and promote a sense of belonging within the complex.
  • Assisted the general manager with processing eviction documents and serving documents if needed.

Antonia Jarnigan

Apt Manager
02.1981 - 10.2000

Job overview

  • Coordinated with maintenance staff to quickly resolve repair requests, minimizing tenant inconvenience.
  • Managed property financial records by collecting rent from 12 tenants and reconciling monthly accounts payable and receivable.
  • Managed lease renewals process efficiently while negotiating optimal terms for both landlord and tenants.
  • Maximized occupancy rates through proactive marketing and timely processing of rental applications.
  • Handled conflict resolution between tenants, successfully mediating disputes and maintaining a positive living environment for all parties involved.
  • Managed financial tasks such as budget preparation, expense tracking, and rent collection, ensuring accurate record-keeping.
  • Streamlined rent collection procedures for increased efficiency and reduced delinquency rates.
  • Conducted move-out and move-in inspections to determine charges for damages and market readiness.
  • Prepared and processed lease and rental applications using Excel files
  • Processed evictions when necessary according to state laws and guidelines while maintaining professionalism throughout each case.

Mrs. Antonia Jarnigan

Apartment Manager
01.1977 - 09.1986

Job overview

  • Coordinated with maintenance staff to quickly resolve repair requests, minimizing tenant inconvenience.
  • Managed property financial records by collecting rent from 8 tenants and reconciling monthly accounts payable and receivable.
  • Managed lease renewals process efficiently while negotiating optimal terms for both landlord and tenants.
  • Maximized occupancy rates through proactive marketing and timely processing of rental applications.

Skills

  • Customer service
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Verbal and written communication
  • Operations management
  • Customer relationship management (CRM)
  • Clear communication

Languages

Spanish
Full Professional

Timeline

Assistant Apt Mgr.
Bayshore Town Homes,
01.1999 - 07.2008
Apt Manager
Antonia Jarnigan
02.1981 - 10.2000
Apartment Manager
Mrs. Antonia Jarnigan
01.1977 - 09.1986

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Carmen Aguilar