Carmen Ayala
Portage ,MI
Summary
Dynamic and compassionate Lead Caregiver at Story Point, skilled in dementia care and personal hygiene assistance. Successfully developed individualized care plans and mentored junior caregivers, enhancing team performance. Proven ability to foster positive communication with residents and families, ensuring safety and well-being in a supportive environment.
I’m also a parent of 2 children with special needs I volunteered parent training for Aba therapy
I have been involved with ISK I know a lot about autism
Overview
22
22
years of professional experience
Work History
Lead Caregiver
Story Point
09.2021 - Current
- Supervised daily activities to ensure resident safety and well-being.
- Developed individualized care plans based on residents' needs and preferences.
- Trained and mentored new caregivers, enhancing team efficiency and performance.
- Coordinated medication schedules, ensuring timely and accurate administration.
- Fostered a positive environment through effective communication with residents and families.
- Collaborated with healthcare professionals to address complex medical needs of residents.
- Provided timely assistance with personal hygiene tasks such as bathing, grooming, dressing, maintaining dignity and respect throughout the process.
- Mentored junior caregivers, helping them develop essential skills and confident decision-making abilities in high-pressure situations.
Assistant Manager
Wendys Restaurant
04.2004 - 09.2021
- Assisted in managing daily operations to ensure efficient service delivery.
- Trained and supervised staff on customer service standards and operational procedures.
- Coordinated inventory management, maintaining stock levels for optimal performance.
- Implemented process improvements that enhanced team productivity and workflow efficiency.
Education
High School Diploma -
Loy Norrix
Kalamazoo, MI2004
Skills
Assisted living experience
Additional Information
I have a daughter of 18 years old with autism spectrum disorder I attend a lot of events and she is currently having ABA with Total Spectrum in home and at center after watching so many years and participating in volunteering I feel like that’s something I would like to do in the future
Languages
Spanish
Native or Bilingual
Timeline
Lead Caregiver
Story Point
09.2021 - Current
Assistant Manager
Wendys Restaurant
04.2004 - 09.2021
High School Diploma -
Loy Norrix