Carmen Bargeron
Augusta,Georgia
Summary
Experienced civilian employee and National Guard service member with a solid background in security team leadership and emergency response over six years. Holds Department of Defense Security Clearance and specializes in safety procedures and CCTV management. Aims to deliver impactful changes that bolster the safety and security of all individuals involved.
Overview
2026
2026
years of professional experience
Work History
Security Escort
Innovative Office Solutions
2024 - Current
- Ensured safety compliance during escorting of personnel in secure areas.
- Monitored access control points, verifying identity and authorization of individuals.
- Coordinated with security teams to address potential security breaches promptly.
- Conducted regular patrols to maintain safe environments within assigned zones.
- Conducted regular foot patrols to maintain a visible security presence, deterring potential threats and criminal activity.
- Developed and implemented strategies for improving escorting efficiency and effectiveness.
- Provided training and support to junior staff on security protocols and procedures.
Armed Security Officer
Chenega Security
Brunswick, GA
03.2024 - 09.2024
- Exercise forces up to and including deadly force.
- Communicated via radio, telephone and orally according to orders
- Provided access control, traffic control and conduct walking and motorized armed security functions.
- Interacted and escorted as required with public and government personnel
- Followed applicable standard operating procedures and FLECT regulations pertaining to security of weapons, buildings, personnel, FLECT property and equipment.
Fort Eisenhower
Georgia National Guard
03.2018 - Current
- Served on Operation Patriot Press, Buckhorn, and Southwest Border Mission
- I am currently a Driving Instructor/Examiner for M915's
- I ensure cargo is loaded and unloaded properly and secure it against damage
- Prepare security and defense plans for vehicles and convoys
- Transports hazardous materials (HAZMAT)
- Corrects/ reports vehicle deficiencies
- Instructor for driver’s training/ mentors students
Security Operations Center Specialists
Sunstates Security/ SCAD
Savannah, GA
07.2022 - 03.2024
- Handled emergency phone calls calmly and obtained pertinent information with a composed approach.
- Dispatched radio or phone calls to patrols, police, fire or medical response personnel depending on individual call situations.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Scanned and verified photo IDs for authorized personnel.
- Maintained composure and patience of difficult customer situations, applying de-escalation techniques and positive customer support.
- Checked CVTT footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Evaluated daily activity, incidents and irregularities and recorded equipment and property damage, theft and presence of unauthorized persons.
Customer Service Representative
Teleperformance
03.2022 - 06.2022
- Maintained composure and patience of difficult customer situations, applying de-escalation techniques and positive customer support.
- Consulted with customers regarding needs and addressed concerns.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
- Managed customer expectations by clarifying needs, identifying options and recommending products and services.
- Suggested specific products to meet customer needs.
Southwest Border Mission
Army National Guard
11.2020 - 01.2022
- Mastered use of cutting-edge technology and equipment during day and nighttime operations.
- Reported illegal transport to local and federal authorities and assisted with investigations to support prosecutorial efforts.
- Collaborated with law enforcement officials to provide relevant information regarding observed or suspected criminal activity.
- Inspect freight, shipments and cargo to verify adherence to import and export regulations, noting suspected violations for further review
- Trained and mentored new or less experienced staff members to effectively secure national borders
- Interpreted and followed tracks, marks and other physical evidence of illegal aliens and smugglers.
Covid-19 Emergency Response
Army National Guard
Atlanta/ Augusta, Georgia
03.2020 - 09.2020
- Stayed up to date on federal, state, and local regulations governing emergency response plans.
- Maintained updated knowledge through continuing education and advanced training.
- Planned and completed group projects, working smoothly with others.
- Followed PPE procedures
Education
Diploma - undefined
Burke County High School
05.2019
Skills
- Weapon handling expertise
- Effective time use
- CCTV oversight
- Simultaneous task execution
- Creative problem resolution
- Emergency preparedness
- Written reporting skills
- Access security management
- Trustworthiness
MILITARY TRAINING
Basic Leadership Course Month/2023
Timeline
Armed Security Officer
Chenega Security
03.2024 - 09.2024
Security Operations Center Specialists
Sunstates Security/ SCAD
07.2022 - 03.2024
Customer Service Representative
Teleperformance
03.2022 - 06.2022
Southwest Border Mission
Army National Guard
11.2020 - 01.2022
Covid-19 Emergency Response
Army National Guard
03.2020 - 09.2020
Fort Eisenhower
Georgia National Guard
03.2018 - Current
Diploma - undefined
Burke County High School
Security Escort
Innovative Office Solutions
2024 - Current