Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
INTERNSHIPS
Generic

Carmen Bates

Jamaica Queens

Summary

Goal-oriented college student with a distinctive approach to problem-solving and a diverse skill set. Passionate in utilizing customer service skills to explore solutions to address customer needs correctly. A friendly individual driven by a passion for continuous learning and dedicated to making meaningful contributions in any field, particularly those aligned with personal interests. A creative mindset combined with a relentless pursuit of excellence positions as a valuable asset to any team.

Overview

2
2
years of professional experience

Work History

Treasurer

HerCampus
08.2025 - Current
  • Planned and managed budgets, tracking expenses, and investigating discrepancies to maintain optimal controls.
  • Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
  • Advised management regarding significant expenditures to keep operations in line with budget limitations.
  • Drafted treasury reports to support management decision-making needs.
  • Implemented strategies to improve organizational financial performance.

Treasurer

Student Psychological Association
08.2025 - Current
  • Projected monthly cash expenditures through efficient budgeting and detailed document reviews.
  • Accurately completed financial statement audits and thoroughly reviewed results.
  • Assisted planning and booking of spaces for upcoming events
  • Built relationships with other clubs on campus for future collaborations, ultimately aiding in exposure and costs
  • Welcomed students and families during school events and distributed necessary event information.

Cashier

The Twisted Crab
02.2024 - 08.2024
  • Greeted customers and assisted them with purchasing products.
  • Maintained a clean and welcoming store environment.
  • Handled financial transactions.
  • Operated cash register, credit card machine, and other electronic equipment accurately and efficiently.

Team Member

Cold Stone Creamery
04.2023 - 09.2023
  • Communicated with customers face-to-face about custom orders.
  • Practiced cleaning, sanitation, and precautionary methods for customers.
  • Handled customer complaints calmly and professionally, resolving customer issues in a timely manner.

Education

Bachelors of Science - Psychology

St. John's University
05-2028

High School Diploma -

Bowie High School
05.2024

Skills

  • Team Collaboration
  • Adaptability
  • Motivated Attitude
  • Conflict Resolution
  • Advanced Communication Skills
  • Cash Handling and management
  • Financial management procedures
  • Transaction documentation
  • Cost reduction strategies
  • Customer service
  • Time management skills

Accomplishments

More than two years of relevant work experience

Timeline

Treasurer

HerCampus
08.2025 - Current

Treasurer

Student Psychological Association
08.2025 - Current

Cashier

The Twisted Crab
02.2024 - 08.2024

Team Member

Cold Stone Creamery
04.2023 - 09.2023

Bachelors of Science - Psychology

St. John's University

High School Diploma -

Bowie High School

INTERNSHIPS

Internship abroad at EF Educational Tours, Japan | July 2024 — July 2024

  • Explore Japan’s cities and their historical history
  • Broadened horizons by interacting with people from different backgrounds
  • Improved language skills hands-on


Graduated at 2023 Maryland Girls State (ALAMDS), Salisbury | June 2023 — June 2023

  • The American Legion Auxiliary Maryland Girls State is a premier leadership program for young ladies who learn and participate in civic education, mock government and leadership activities

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