Carmen Borunda
Certified Medical Assistant
Grimesland,NC
Summary
Proven Certified Medical Assistant with a track record of enhancing patient satisfaction and streamlining clinic operations at Eastern Dermatology & Pathology. Expert in patient education and problem-solving, significantly reducing health complications. Demonstrates strong patient care skills and a commitment to professional development. Achieved a notable increase in clinic efficiency and patient safety through meticulous care and organizational improvements.
Overview
12
12
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Certified Medical Assistant
Eastern Dermatology & Pathology
Greenville, North Carolina
11.2024 - Current
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Taught patients about medications, procedures, and care plan instructions.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Prepared and administered medications to alleviate patient symptoms.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Implemented improvements in workflow processes that led to increased productivity amongst staff members.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Obtained client medical history, medication information, symptoms, and allergies.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Certified Medical Assistant
Epiphany Dermatology
Albuquerque, New Mexico
05.2017 - 09.2018
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Prepared and administered medications to alleviate patient symptoms.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Prepared lab specimens for diagnostic evaluation.
Certified Medical Assistant
Goldsboro Skin Center
Goldsboro, NC
08.2013 - 02.2015
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Prepared and administered medications to alleviate patient symptoms.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Prepared lab specimens for diagnostic evaluation.
- Assisted in the cosmetic department with lasers, facials and microdermabrasion, also known as Silk Peels.
Education
Associate of Applied Science - Medical Assisting
Pitt Community College
Winterville, NC 03.2025 - 12.2025
Skills
Basic life support
Patient care
Patient education
Problem-solving
Team player
Phlebotomy
Dermatology Cosmetic Department Experience
Certification
Medical Assisting
Timeline
Associate of Applied Science - Medical Assisting
Pitt Community College
03.2025 - 12.2025
Certified Medical Assistant
Eastern Dermatology & Pathology
11.2024 - Current
Certified Medical Assistant
Epiphany Dermatology
05.2017 - 09.2018
Certified Medical Assistant
Goldsboro Skin Center
08.2013 - 02.2015
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