Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Carmen Bryant

O'Brien

Summary

Dedicated Front Desk Medical Receptionist with proficiency in coordinating patient appointments and ensuring high-quality service. Expertise in managing high-pressure scenarios and effectively addressing patient and staff concerns. Strong administrative skills with a robust understanding of medical compliance. Successful in optimizing office operations to enhance overall productivity.

Overview

22
22
years of professional experience

Work History

Kitchen Staff Member

Sisters Cafe
Branford
01.2025 - Current

Efficiently adapted to dynamic environment while fulfilling diverse responsibilities.

  • Facilitated meal preparations by seamlessly navigating among cooking stations.
  • Prepared vegetables and garnishes for extensive meal selections.
  • Utilized industrial dishwashers to wash and sanitize plates according to guidelines.

Private Duty Home Health Care Aide

Private Home
O'Brien,Florida
01.2013 - 04.2024
  • Communicated effectively with families regarding changes in condition that may require additional resources.
  • Monitored patient health status to ensure safety and well-being at all times.
  • Administered prescribed medications and monitored vital signs in accordance with the physician's orders.
  • Assisted with light housekeeping tasks such as laundry, vacuuming and dusting.
  • Instructed family members on proper methods for caring for ill individuals at home.
  • Transported clients to doctors' offices or other locations in personal car or public transportation.
  • Assisted with end-of-life issues by providing spiritual guidance when appropriate.
  • Provided companionship, conversation and emotional support to clients.

Front Desk Medical Receptionist/Marketing Coordinator

Family Focus Eye Care
Lake City
12.2005 - 05.2008
  • Organized annual events to promote practice visibility.
  • Scheduled appointments and managed patient records, ensuring accurate medical histories.
  • Checked in patients at front desk, collecting necessary paperwork prior to check-in.
  • Processed payments and reconciled accounts receivable, generating invoices for services.
  • Ensured HIPAA compliance in all patient interactions and records management.
  • Utilized ICD-9 and CPT codes for accurate billing and record-keeping.
  • Conducted insurance verification to facilitate smooth processing of claims.
  • Explained insurance benefits to patients to enhance understanding of coverage options.

Bar/Restaurant Manager

Gateway Dining and Aztec Lounge
Port St. Lucie
04.2003 - 05.2005
  • Resolved customer complaints promptly to maintain positive patron relationships.
  • Supervised daily operations, including opening, closing, and cash management tasks.
  • Directed hiring and training processes for staff to enhance team performance.
  • Coordinated marketing and scheduling initiatives to promote restaurant and lounge.

Education

High School Diploma -

Indian River State College
Ft. Pierce, FL
11-1998

Skills

  • Customer service
  • Effective communication
  • Adaptability
  • Attention to detail
  • Multitasking
  • Verbal and written communication
  • Continuous improvement
  • Dedicated work ethic

Accomplishments

  • Intense training with Practice Builders -improve on Marketing strategies, phone etique, team building, communication skills

Timeline

Kitchen Staff Member

Sisters Cafe
01.2025 - Current

Private Duty Home Health Care Aide

Private Home
01.2013 - 04.2024

Front Desk Medical Receptionist/Marketing Coordinator

Family Focus Eye Care
12.2005 - 05.2008

Bar/Restaurant Manager

Gateway Dining and Aztec Lounge
04.2003 - 05.2005

High School Diploma -

Indian River State College