Carmen Byes

As a mentor and leader across multiple organizations, I have successfully guided teams, small businesses, and individuals through professional growth and career development. Drawing from my experience as the owner of CSE Consultants LLC, I have provided strategic leadership and practical advice to help organizations optimize processes, enhance performance, and achieve their goals. I have also focused on empowering individuals by coaching them through career transitions, skill development, and navigating professional challenges. With a proven track record of fostering growth, building confidence, and offering actionable strategies, I am committed to helping others unlock their full potential and succeed in their careers.

• Led and mentored teams in various roles, providing career development support, and strategic guidance to foster growth and enhance skill sets.
• Empowered employees and clients by coaching them through career transitions and providing actionable strategies for success.
• Worked closely with individuals to enhance their professional development, from improving soft skills to refining operational expertise, driving success in diverse fields such as healthcare and logistics.

Through these experiences, I developed a strong foundation in career coaching, helping others achieve their goals while providing personalized strategies for professional success.

Responsible for monitoring, managing & closing existing compliance issues with Mcafee & Bitlocker while also ensuring that internal systems are compliant with security standards.

• Handled advanced security event detection and threat analysis for complex issues using Splunk reporting
• Led BitLocker encryption deployment, enhancing security across 1000+ user endpoints
• Automated compliance processes, reducing manual workload by 30% and increasing efficiency
• Partnered with IT and Security teams to remediate audit issues, bolstering system integrity

Responsible for the Operations of CCHMC's tier 4 data center following established processes & procedures. Provide level one & two support for the hospital's user community from facilities management to Information Services. Ensure security of the data center. Provide mentoring and guidance to junior operations staff.

• Implemented new procedures for operations, driving continuous improvement
• Monitored and resolved issues in data center environmental infrastructure, ensuring optimal performance
• Streamlined server installation process, enhancing data center's operational capacity and performance
• Pioneered fax transmission troubleshooting for critical healthcare systems, ensuring zero downtime

Segmented Kroger Co. stores network (2500+ stores) to provide effective controls to mitigate the next step of a network intrusion and to limit further movement across the network or propagation of a threat. Reduced congestion, Improved Security, and containing network problems. Segment each store using switches, Firewalls and Vlans.

• Contributed to a significant improvement in network stability and security, demonstrating a keen eye for detail and a strong problem-solving ability
• Managed HP ProCurve switches configuration, ensuring robust network infrastructure and security
• Collaborated on network solutions, significantly improving store connectivity and data security
• Analyzed network issues, enhancing Kroger Co.'s system efficiency and reducing store downtimes.