Carmen Cardenas

• Lead operational planning and production for the YouTube Creator Collective series, focusing on fostering community, collaboration, and lasting connections among creators.
• Collaborate directly with Creator Hosts (established creators) to curate event experiences that align with their brand, content, and current projects.
• Manage all logistics for events, including venue bookings, catering, decor, and the coordination of YouTube assets, ensuring seamless execution.
• Host pre-event briefings and act as the liaison between the YouTube team and Creator Hosts, facilitating communication and ensuring smooth event flow.
• Key role in connecting creators during events, identifying commonalities and challenges to promote networking, collaboration, and community building among diverse creator attendees.

• Successfully passed the Securities Industry Essentials (SIE) Exam, Series 63, and Series 82 Exams, qualifying for the solicitation and sale of private placement securities products in primary offerings.
• Supported operational processes for a newly established company, helping to streamline initial workflows and administrative systems.
• Engaged with high-level investors and founders in portfolio meetings, providing insights and contributing to investment strategies. Played a role in bridging the gap between founders and potential investors.

• Managed building/office operations for a 30,000 sqft space, ensuring seamless daily processes, resulting in a consistent occupancy rate above 90%.
• Led the development of 20+ visual guides, improving company-wide efficiency by 30%.
• Onboarded and managed 400+ members, leading to a 20% increase in engagement and satisfaction.
• Organized and executed 40+ community events and workshops, contributing to a collaborative and positive culture.
• Implemented a new onboarding system, achieving a 25% faster integration and a 15% increase in retention rates.
• Supervised a team of 10+ staff, fostering open communication and boosting team productivity by 20%.
• Oversaw vendor management and expense reporting, maintaining strict financial oversight.

• Successfully managed correspondence, expense reports, and timesheets while maintaining confidentiality of all communications and documentation
• Provided top-level administrative support, managing complex calendars and coordinating 50+ travel arrangements annually, resulting in improved organizational efficiency
• Created and managed 100+ visually engaging presentations and reports for the Senior Vice President, resulting in enhanced communication and decision-making

- Additional: Designed and implemented a new document management system, resulting in 30% faster retrieval of critical information

- Assisted in the planning and execution of 10+ corporate events, resulting in stronger client relationships and a 15% increase in customer retention

• Curated and oversaw events and programming, pivoting to virtual events to keep members engaged and informed during the pandemic
• Developed community initiatives designed to enhance member engagement and satisfaction
• Resolved technical, operational, or facilities-related member issues in a timely and efficient manner

• Provided comprehensive operational, accounting, and administrative support, including the creation of 30+ design materials for marketing purposes, resulting in increased brand awareness
• Managed the opening of a new 5,000 sqft office location, handling all aspects of pre-launch including IT installs, facilities updates and repairs, design and decor, and onboarding resulting in a professional and welcoming environment

- Additional: Coordinated and led weekly design workshops for the team, resulting in improved design skills and a 20% increase in the quality of marketing materials

- Managed expenses, accounting records, vendor payments, company bank accounts, and P&L statements for real estate agencies

- Developed and implemented a new document design process using Adobe Creative Suite resulting in a 25% improvement in document production efficiency