Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carmen Castañeda

Paso Robles,CA

Summary

Excelled in teamwork and collaboration, significantly improving service speed. Demonstrated reliability, punctuality, and bilingual communication skills, ensuring high-quality guest experiences. Achieved a cleaner, more organized workspace, embodying dedication to cleanliness and hygiene standards. Courteous Store Team Member delivers fast, friendly customer service to positively impact customer satisfaction, store profitability and organization's mission. Executes multiple tasks with superior organizational skills and detail orientation. Available to work flexible schedules, nights, weekends and holidays based on business needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

9
9
years of professional experience

Work History

Preschool Teacher Leader

CAPSLO
04.2022 - Current
  • Enhanced student engagement by incorporating interactive activities and hands-on learning experiences.
  • Managed classroom behavior effectively, fostering a positive learning environment for all students.
  • Organized successful parent-teacher conferences, maintaining open lines of communication regarding student performance and expectations for continued success.
  • Developed strong relationships with parents through open communication, resulting in increased parent involvement and support.
  • Implemented differentiated instruction techniques to accommodate diverse learning styles and needs, leading to improved student outcomes.
  • Participated in professional development opportunities, staying current on best practices in early childhood education for continuous improvement of teaching methods.
  • Served as a mentor to new teachers, providing guidance and support to improve teaching practices and classroom management strategies.
  • Provided individualized attention to students struggling with specific concepts, offering targeted interventions to boost achievement levels.
  • Collaborated with colleagues to develop interdisciplinary lesson plans, promoting cross-curricular connections and deeper understanding of concepts.
  • Assessed student progress regularly using formative and summative assessments, adjusting instructional strategies accordingly for optimal results.

Sandwich Artist

Subway
01.2016 - 08.2018
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.

Education

Associate In ECE -

Cuesta College
San Luis Obispo, CA
06.2022

Paso Robles High School
Paso Robles, CA
06.2015

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Reliability and punctuality
  • Effective multi-tasking
  • Dependable and honest
  • Cleanliness and hygiene
  • Guest service
  • Bilingual

Languages

Spanish , English
Full Professional

Timeline

Preschool Teacher Leader

CAPSLO
04.2022 - Current

Sandwich Artist

Subway
01.2016 - 08.2018

Associate In ECE -

Cuesta College

Paso Robles High School
Carmen Castañeda