Carmen Chavez
Rancho Cucamonga,CA
Summary
Driven and resourceful administrative professional with15+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
16
16
years of professional experience
Work History
Executive Assistant
C Michele Designs
08.2018 - 12.2023
- Managed 5 executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Used advanced software to prepare documents, reports, and presentations.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Improved team communication and collaboration through coordination of weekly meetings and distribution of agendas.
- Supported HR activities, facilitating hiring process by scheduling interviews and liaising with candidates.
- Managed complex calendars for senior executives to facilitate efficient scheduling and meeting planning.
- Streamlined office operations, leading to more organized environment by implementing digital filing systems.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
Executive Assistant Program Supervisor
The Tyler Project, Inc.
06.2014 - 08.2018
- Directed team of 8 personnel, overseeing records, performance, and quality assurance.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings.
- Streamlined office operations, leading to more organized environment by implementing digital filing systems.
- Managed complex calendars for senior executives to facilitate efficient scheduling and meeting planning.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Demonstrated strong leadership skills under challenging circumstances, effectively managing team dynamics during periods of transition or high-stress environments.
- Evaluated program performance regularly, using data-driven insights to inform future decision-making processes.
- Increased program efficiency by streamlining processes and implementing time-saving strategies.
- Developed strong relationships with community partners to secure resources and support for various programs.
- Developed and implemented training programs for staff.
- Managed volunteer programs focused on providing community services to underserved populations.
- Analyzed trends and data to inform decision-making and program development.
Administrative Assistant /Instructor
CEG
08.2009 - 06.2015
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Information Management Coordinator: Signatory Records Dept
Screen Actors Guild
05.2008 - 08.2009
- Developed comprehensive training materials to ensure staff proficiency in information management best practices.
- Evaluated emerging trends in information management technology, recommending strategic investments in tools that aligned with organizational objectives.
- Identified opportunities for process automation, reducing manual tasks and increasing overall productivity levels.
- Established clear communication channels among team members, fostering collaborative work environment focused on achieving project goals.
- Improved information management processes by streamlining data collection and storage methods.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
Education
Certificates - Foundations of Classroom Management, Foundations of Curriculum Adult Education, Teaching English Learners And Students With Special Needs, Health Education For Teachers
University Of San Diego Professional And Continuing Education
San Diego, CABA - Arts/Science
Saint Mary’s College of California
Accounting and Bookkeeping, Accounting Business Management, Data Analysis
Santa Monica College
Santa Monica, CASkills
- Executive Support
- Administrative Support
- Office Management
- Strong Problem Solver
- Schedule & calendar planning
- Office Administration
- Meticulous attention to detail
- Information confidentiality
- Customer Service-Oriented
- Travel Coordination
- Meeting planning
- Database Management
Timeline
Executive Assistant
C Michele Designs
08.2018 - 12.2023
Executive Assistant Program Supervisor
The Tyler Project, Inc.
06.2014 - 08.2018
Administrative Assistant /Instructor
CEG
08.2009 - 06.2015
Information Management Coordinator: Signatory Records Dept
Screen Actors Guild
05.2008 - 08.2009
Accounting and Bookkeeping, Accounting Business Management, Data Analysis
Santa Monica College
Certificates - Foundations of Classroom Management, Foundations of Curriculum Adult Education, Teaching English Learners And Students With Special Needs, Health Education For Teachers
University Of San Diego Professional And Continuing Education
BA - Arts/Science
Saint Mary’s College of California
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