Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carmen Colon

Orlando,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Authorization Coordinator

Magruder Eye Institute
02.2017 - Current
  • Maintained consistent follow-up on status of prior authorization requests.
  • Submitted for prior authorization with required documentation to appropriate funding source.
  • Reviewed documentation for accuracy and assessment of necessity.
  • Reviewed authorizations from payer to determine approved or denied items.
  • Calculated estimated copay based on current insurance benefits.
  • Presented clear and concise explanations of governing rules and regulations.
  • Maintained files and controlled records to show correspondence activities.
  • Communicated with executives about consistent customer issues.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Completed form letters in response to requests or problems identified by correspondence.
  • Gathered records pertinent to specific problems, reviewed for completeness and accuracy and attached records to correspondence as necessary.

Billing Clerk

D'Ambrosio Eye Care
10.2012 - 07.2016
  • Entered and maintained billing information in company internal databases for accessibility.
  • Verified accuracy of billing data and corrected discrepancies.
  • Monitored outstanding invoices and performed collections duties.
  • Managed invoicing and payment processing operations.
  • Executed billing tasks and recorded information in company databases.
  • Maintained detailed records of customer payments and billing adjustments.
  • Interacted with customers to resolve billing disputes and respond to inquiries.
  • Developed and implemented billing procedures to enforce compliance with company policies.
  • Responded to customer concerns and questions on daily basis.
  • Maintained accurate records of customer payments.
  • Collaborated with customers to resolve disputes.
  • Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.

Education

High School Diploma -

Ayer High School
Ayer, MA
06.2022

Skills

  • Supervision and Leadership
  • Friendly, Positive Attitude
  • Clerical Support
  • Critical Thinking

Timeline

Authorization Coordinator

Magruder Eye Institute
02.2017 - Current

Billing Clerk

D'Ambrosio Eye Care
10.2012 - 07.2016

High School Diploma -

Ayer High School

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Carmen Colon