Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carmen Correa Sustache

Houston,TX

Summary

Dynamic team leader with a proven track record in performance improvement and employee training. Expert in conflict resolution and recruitment strategies, fostering a collaborative environment that enhanced customer satisfaction ratings. Skilled in goal setting and time management, driving team success through effective leadership and strategic planning. Skilled Team Leader with experience in supervising, training, and motivating teams. Strengths include project management, conflict resolution, and effective communication skills. Have contributed to past roles by improving team performance and enhancing workflow efficiency. Motivational Team Leader skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, schedule, and personnel management. Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.

Overview

12
12
years of professional experience

Work History

Team Leader

Walmart
Houston, TX
09.2013 - 05.2025

Guiding and leading the team, delegating tasks, monitoring performance, motivating and inspiring team, training, solving conflict resolution and reporting progress.

  • Established clear expectations for employees, providing guidance when needed.
  • Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
  • Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
  • Analyzed data from various sources to identify areas of improvement in the department's operations.
  • Maintained a positive work environment that promoted collaboration between team members.

Education

High School Diploma -

Manuel Mediavilla
Humacao, Puerto Rico
05-2010

Skills

  • Team building
  • Employee training
  • Performance monitoring
  • Conflict resolution
  • Recruitment strategies
  • Customer service
  • Goal setting
  • Time management
  • Leadership
  • Team supervision
  • Leading team meetings
  • Work Planning and Prioritization
  • Performance improvement

Languages

English
Professional
Spanish
Professional

Timeline

Team Leader

Walmart
09.2013 - 05.2025

High School Diploma -

Manuel Mediavilla