Carmen Cruz
Ypsilanti
Summary
Compassionate Certified Medical Aide with a proven track record at Eisenhower Center, excelling in patient care and emotional support. Skilled in HIPAA compliance and patient charting, I effectively collaborated with interdisciplinary teams to enhance individualized care plans, ensuring optimal recovery and comfort for patients. Committed to fostering a safe and supportive healing environment.
Experienced with patient care, medication administration, and healthcare support. Utilizes strong communication and organizational skills to ensure efficient and compassionate care delivery. Knowledge of medical procedures and patient safety protocols.
Healthcare professional prepared for role in patient care and medical assistance. Brings valuable experience in administering medications and supporting healthcare teams to ensure patient well-being. Highly reliable with strong focus on teamwork and adaptability in dynamic environments. Skilled in patient communication, medical record management, and basic clinical tasks.
Certified Medical Aide with significant experience in patient care, medication administration, and health monitoring. Strong focus on team collaboration and achieving results. Reliable and adaptable to changing needs, with skills in patient communication, vital signs monitoring, and documentation. Valued for empathy, attention to detail, and commitment to patient well-being.
Overview
6
6
years of professional experience
Work History
Certified Medical Aide
Eisenhower Center
03.2024 - Current
- Enhanced patient comfort by providing compassionate and attentive care.
- Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
- Performed regular rounds throughout shifts to monitor patients'' conditions continuously assessing their physical needs and providing necessary assistance.
- Ensured accurate record-keeping by diligently updating electronic health records with the latest information on treatments administered and progress made during recovery periods.
- Educated patients on self-care techniques and strategies for managing their health at home after discharge from the facility.
- Provided comprehensive patient care, including bathing, grooming, feeding, and mobility assistance.
- Maintained cleanliness and organization within patient rooms to promote a safe healing environment.
Behavior Technician
Eisenhower Center
03.2024 - Current
- Facilitated therapeutic sessions to enhance clients' social skills and emotional regulation.
- Collaborated with multidisciplinary teams to develop and refine individualized treatment plans.
- Monitored client behavior and provided immediate feedback to ensure adherence to treatment protocols.
- Documented client progress and behavioral changes in compliance with organizational standards.
- Trained families on behavior management techniques to support client development at home.
- Conducted assessments to identify behavioral triggers and inform intervention strategies.
- Supported clients during transitions between activities, promoting a structured environment.
- Participated in regular team meetings to discuss client progress and intervention effectiveness.
- Provided consistent reinforcement of positive behaviors to encourage client engagement.
- Executed crisis management techniques to ensure safety during high-stress situations.
- Engaged clients in meaningful activities to promote skill development and reduce anxiety.
- Analyzed behavioral data to identify trends and inform future intervention planning.
Supervisor
Walmart
01.2020 - 11.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Direct Support Professional
Enspyr Llc
05.2020 - 05.2024
- Provided personalized care to clients, enhancing their comfort and dignity during daily activities.
- Facilitated community integration by organizing social events and outings tailored to client preferences.
- Monitored health status of individuals, reporting any changes to the healthcare team promptly.
- Supported clients in developing skills for independent living through tailored training programs.
- Collaborated with interdisciplinary teams to create and implement individualized support plans.
- Maintained compliance with safety protocols to ensure a secure environment for clients.
- Documented client interactions meticulously, ensuring accurate records for future reference.
- Assisted clients with medication management, promoting adherence to prescribed treatment plans.
- Encouraged social interaction among clients, fostering a sense of community and belonging.
- Educated clients on personal hygiene practices, promoting health and self-care.
- Trained new staff on best practices for direct support, enhancing team effectiveness.
- Conducted regular assessments of client needs, adjusting care strategies accordingly.
First Aider
Enspyr Llc.
05.2020 - 03.2024
- Administered appropriate wound care techniques for various types of injuries, promoting faster healing and reducing complications.
- Increased employee awareness of safety precautions through regular presentations on first aid best practices.
- Reduced workplace injuries by conducting safety training sessions for employees.
- Provided mental health support to individuals experiencing emotional distress after traumatic events, facilitating their recovery process.
- Maintained up-to-date knowledge of first aid procedures, ensuring the highest level of emergency care.
- Helped save lives by performing CPR and administering AEDs when necessary during cardiac arrest incidents.
- Ensured rapid response to emergencies by coordinating with security personnel and office staff during crisis situations.
- Contributed to a safer work environment by regularly inspecting and replenishing first aid kits and supplies.
Education
Associates - Billing And Coding
Ultimate Medical Academy
Clearwater, FL03-2026
Skills
- Patient care
- Vital signs monitoring
- HIPAA compliance
- Vital sign monitoring
- Patient charting
- Patient observation
- Emotional support
- Patient transport
- Patient positioning
- Appointment management
- Personal hygiene maintenance
- Health education
- Oxygen administration
- Patient logging
Timeline
Certified Medical Aide
Eisenhower Center
03.2024 - Current
Behavior Technician
Eisenhower Center
03.2024 - Current
Direct Support Professional
Enspyr Llc
05.2020 - 05.2024
First Aider
Enspyr Llc.
05.2020 - 03.2024
Supervisor
Walmart
01.2020 - 11.2025
Associates - Billing And Coding
Ultimate Medical Academy