Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carmen Cucurella

Brandon,FL

Summary

Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach. Eager to contribute to team success through hard work, Attention to detail and excellent organizational skills. Motivated to learn, grow and excel in the medical field.

Overview

21
21
years of professional experience

Work History

Medical Assistant

Podiatry Practice
07.2021 - 09.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Taught patients about medications, procedures, and care plan instructions.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Oriented and trained new staff on proper procedures and policies.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Followed appropriate procedures to minimize patient's exposure to radiation. And we also took x-rays in office
  • Translated English to Spanish for the Doctor

New Patient Coordinator

Florida Urology Partners
03.2019 - 06.2020
  • Compiled and reviewed medical charts.
  • Entered new patients into system for new patient appointments.
  • Worked with each customer to understand needs and provide excellent service.
  • Assisted patients in filling out new patient packet.
  • Assisted doctors in room when needed.
  • Helped with Spanish speaking patients.
  • Answered phones, Transferred phone calls, Faxed, Copied, Emailed.
  • Chart Audits.

Office Manager/Warehouse Supervisor

Hit Products
10.2013 - 01.2019
  • Completed all office duties, Entered products coming in and out of warehouse, Faxed, Emailed, Answered Phones.
  • Supervised all warehouse operations, including shipping and receiving, distribution, and workplace safety.
  • Oversaw inventory control levels and verified storage and organization processes were upheld correctly.
  • Managed day-to-day operations of warehouse, including freight and parcel shipments, returns and transfers.
  • Supported production workers in meeting goals without compromising safety and compliance.
  • Kept detailed records of inventories and merchandise inventory transactions.
  • Operated warehouse material handling equipment, including pallet jack and forklift.
  • Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.

Medical Assistant

Bay Area Medical
12.2012 - 09.2013
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Tested and recorded blood glucose levels.
  • Obtained pre- and post-treatment vital signs and weight.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Obtained all prescribed laboratory testing.
  • Completed fluoroscopy exams and other special procedures.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Prepared initial patient charts for admission.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Gathered forms, copied insurance cards and collect patient information for billing and insurance filing.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Taught patients about medications, procedures and care plan instructions.

Ware House Associate

Hit Products
05.2007 - 03.2009
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Wrapped pallets in shrink wrap prior to loading.
  • Moved and lifted heavy loads of merchandise using pallet jack and forklift equipment.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Entered quantity received against purchase order in computer system.
  • Handled daily customer service aspects, including maintaining positive and ongoing relationships with external customers and freight partners.
  • Shipped material and performed boxing, packing, labeling and preparation of any related documents.
  • Performed inventory control, such as counting and stocking merchandise.
  • Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
  • Consistently lifted materials weighing as much as 75 pounds.

Process Attendant

Johnson Controls
02.2006 - 11.2008
  • Kept facilities clean, neat and organized at all times to give areas professional and fresh appeal.
  • In charged of entering each row of batteries into computer for charge.
  • Maintained inventory of battery type.
  • Kept area clean and organized.

Home Health Caregiver

Home Instead Senior Care
05.2004 - 02.2006
  • Traveled to clients' homes to provide healthcare services and promote continuity of care.
  • Provided patients and families with emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Assisted with general household activities, such as cooking, meal preparation and grocery shopping.
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Administered prescribed medications under direction of physician.
  • Maintained clean, safe and well-organized patient environment.
  • Supervised daily activities and provided assistance when needed.
  • Provided patients with assistance in completing such tasks as effectively reducing daily burden on family members.
  • Provided mobility assistance such as walking and regular exercising.
  • Administered patients with medications to patients and remained vigilant for negative side effects.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Kept close eye on behavior and emotional responses of clients, consulting with medical issues and addressed concerns and protect each person from any harm.
  • Provided transportation, managing and scheduling appointments.
  • Assisted clients by performing laundry, meal preparation and other tasks.
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
  • Performed basic household chores, including washing floors, washing dishes, vacuuming, garbage disposal and dusting.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Delivered assistance to elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager.

Cashier Customer Service

Hess Express
01.2003 - 02.2006
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
  • Handled daily credit and cash transactions for customers with accuracy and speed.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Counted money in drawers at beginning and end of each shift.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Prepared and submitted end-of-shift reports.
  • Verified cash and credit payments daily.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Set up new sales displays.
  • Conducted inventory counts by adding each item in stock and documenting.
  • Prepared beverages and filled food orders for customers.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.

Education

Medical Assistant

Everest University - Tampa
Tampa, FL
10.2009

Skills

  • Insurance verifying
  • Chart pulling
  • System updates
  • Patient greeting
  • Interpreting physician orders
  • Document filing
  • Appointment Scheduling
  • Directing callers
  • Medical insurance
  • Interpersonal Communication
  • Microsoft Office
  • Multitasking abilities
  • Medical billing
  • Appointment confirmation

Languages

English
Spanish

Timeline

Medical Assistant

Podiatry Practice
07.2021 - 09.2023

New Patient Coordinator

Florida Urology Partners
03.2019 - 06.2020

Office Manager/Warehouse Supervisor

Hit Products
10.2013 - 01.2019

Medical Assistant

Bay Area Medical
12.2012 - 09.2013

Ware House Associate

Hit Products
05.2007 - 03.2009

Process Attendant

Johnson Controls
02.2006 - 11.2008

Home Health Caregiver

Home Instead Senior Care
05.2004 - 02.2006

Cashier Customer Service

Hess Express
01.2003 - 02.2006

Medical Assistant

Everest University - Tampa

Similar Profiles

CREATE PROFILE
Carmen Cucurella